Dispatcher

Job summary

The dispatcher is responsible for coordinating driver routes and schedules to ensure efficient waste collection services. They also communicate with drivers for updates and handle customer inquiries regarding service scheduling and requests.

Job details

WHY CHOOSE US: We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Pay: $55,000 Schedule: Monday-Friday 8:30am-5pm As a Dispatcher with us, your key responsibilities will include: • Coordinating driver routes and schedules to ensure timely and efficient waste collection services. • Communicating with drivers throughout the day to provide updates, route adjustments, and problem resolution. • Handling customer inquiries related to service scheduling, delays, and special requests. • Tracking fleet performance and ensuring compliance with safety and regulatory requirements. • Collaborating with operations teams to optimize safety, efficiency and customer satisfaction. WHAT WE NEED FROM YOU: • 2 years of experience in a high-volume dispatch or logistics environment. • Strong multitasking skills and the ability to work in a fast-paced setting. • Experience with dispatching software and Microsoft Word, Excel, and Outlook. • Excellent verbal and written communication skills. WHAT YOU’LL GET FROM US: • Competitive Wages • Retirement Plan with company match – let us help you save for your future. • Comprehensive Benefits – Medical, Dental, Vision. • Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan. • Insurance Coverage – Life, Short-Term/Long-Term Disability. We thank all applicants for their interest but advise only those selected for an interview will be contacted. Waste Connections of Canada may use artificial intelligence to screen, assess or select applicants for its positions but final hiring decisions are made with human oversight. Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

What you’ll do

The dispatcher is responsible for coordinating driver routes and schedules to ensure efficient waste collection services. They also communicate with drivers for updates and handle customer inquiries regarding service scheduling and requests.

Requirements

Candidates must have at least 2 years of experience in a high-volume dispatch or logistics environment. Proficiency in dispatching software and Microsoft Office applications is required, along with strong multitasking and communication skills.

Benefits

• Retirement plan
• Medical insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Scholarship opportunities
• Employee stock purchase plan
• Life insurance
• Short-term disability insurance
• Long-term disability insurance

Listed skills

• Logistics · Preferred
• Customer service · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Communication · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatching
• Logistics
• Route coordination
• Fleet management
• Customer service
• Multitasking
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Communication
• Problem resolution
• Safety compliance
• Route Management
• Self-Discipline
• Customer Service
• Employee Assistance Programs
• Problem Solving
• Operations
• Waste Collection
• Scheduling
• Coordinating
• Customer Inquiries

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Administrative
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance

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