Secretary (C)

Facility Services Education Centre Applicants Will Be Considered In The Following Order Qualified permanent ESS/OSSTF Bargaining Unit employees Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees. Qualified external applicants (includes employees from other Bargaining Units) Reporting to the Facility Manager, the successful candidate will be responsible for supporting the day-to-day activities of the Facility Services Department. The successful candidate for this Educational Support Staff position, Level C, will work 35 hours per week, 12 months per year, effective August 31, 2026. Hours of Work: Monday to Friday, 8:30 a.m. - 4:00 p.m. (with a 1/2 hour unpaid lunch break) Responsibilities Provide secretarial support to assigned Manager(s) in Facility Services department; Maintain, process or update records, project documents, permits, work orders, purchase orders and budgets as required; Assist with scheduling interviews; Provide excellent customer service to both external and internal stakeholders and respond to rental inquiries in a timely manner; Record, maintain and compile statistics as required; Review and process invoices for payment as required; Respond to telephone calls and assist with user inquiries; Act as a liaison with contractors and public as assigned; and Perform other duties as assigned. Qualifications Secondary school graduation diploma is required; Minimum of 2 years experience in an office environment and direct experience providing customer service; Excellent keyboarding and organizational skills; Demonstrate data entry skills with a focus on accuracy; Strong communication skills (verbal, written and electronic) are required; Exceptional written, communication and interpersonal skills with all levels of staff and public with an emphasis on customer service; Experience and knowledge in using Microsoft Office programs including Word, Excel and PowerPoint in a Windows environment is required; Knowledge and experience with GSuite is required; Experience using the Board's Computer Maintenance Management System Software "EBase" to generate reports and close out work orders would be an asset; Experience with Board Facility Rentals Computer Software "eBase" and Community Use of Schools initiative would be an asset; Proven ability to handle confidential matters; Strong judgment, good decision making and analytical skills; Proven ability to prioritize and complete assigned duties with minimal supervision; Excellent telephone and interpersonal skills with all levels of staff and public; Ability to work independently and in a team environment; and Hold a valid Ontario driver's license and have access to a reliable vehicle on a regular basis Applicant Self-Identification Questions The information collected in Apply to Education is used to monitor WRDSBs progress toward our equity goals including our commitment to diversity in WRDSB recruitment and hiring practices. We are committed to the security and confidentiality of information under our control, and to the protection of privacy with respect to personal and confidential information that is collected, used, disclosed and retained in the system . Information is collected pursuant to (Ministry of Education), and the Municipal Freedom of Information and Protection of Privacy Act . Access to this information is restricted to specific individuals in Human Resources. Access, use and disclosure of the data is governed by MFIPPA and . Applicant Self-Identification data will be attached to your Apply to Education applicant profile as long as you are employed with the WRDSB. If you prefer not to answer any of the Self Identification questions, you can select prefer not to answer. This in no way affects your application or the applicant selection process. If you have questions or concerns about this please contact . The Waterloo Region District School Board is committed to equity in employment. We are committed to fair and equitable hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve, who will foster the success and well-beingof our students and who demonstrate a commitment to equity and inclusion in the classroom. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to: First Nations, Métis and Inuit peoples, and all other Indigenous peoples; members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons with visible and/or invisible (physical and/or mental) disabilities; and persons of marginalized sexual orientations, gender identities, and gender expressions. We will make any appropriate accommodation based on any of the human rights protected grounds, to support candidate participation in the hiring process. Upon request, we will provide reasonable accommodations in the hiring process to support applicants with disabilities. While we appreciate all applications, only those selected for an interview will be contacted. No phone calls please.

The successful candidate will provide secretarial support to the Facility Services department, managing records, work orders, and budgets. They will also act as a liaison for contractors and provide customer service to internal and external stakeholders.

A secondary school diploma and at least 2 years of office and customer service experience are required. Proficiency in Microsoft Office, GSuite, and a valid Ontario driver's license are essential.

• Customer servicePreferred
• Microsoft OfficePreferred
• Data entryPreferred
• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Secretarial Support
• Record Maintenance
• Customer Service
• Budget Tracking
• Invoice Processing
• Microsoft Office
• GSuite
• Data Entry
• Communication Skills
• Organizational Skills
• Interpersonal Skills
• Time Management
• Confidentiality
• Analytical Skills
• EBase Software

• Administrative
• Education
• Government & Public Sector
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Entry level