Sr System Account Manager LC & MS

Job summary

The Account Manager is responsible for driving sales of chromatography and mass spectrometry systems while maintaining high customer satisfaction. They will develop and implement territorial business plans to penetrate competitive accounts and meet aggressive sales targets.

Job details

Overview Waters is seeking a dynamic individual to fill the position Account Manager located in the Western Canada area. Responsibilities include driving sales of our full range of products and services including Ultra Performance Liquid Chromatography Systems, Mass Spectrometers, Software, Consumables and Services. The desired candidate should be a self starter in developing and implementing a Territorial Business Plan working in unison with their assigned specialists and marketing colleagues in delivering an aggressive call cycle and business development activities. The foundation of the Account Manager’s role is to develop a keen understanding of the customers’ needs and challenges, designing solutions with lasting and meaningful business impact to our customers. Responsibilities Meet or exceed sales targets Maintain installed base customer satisfaction Aggressively develop new prospects and penetrate competitive accounts Visit customers on a daily basis to highlight Waters solutions and help customers with their challenges Build technical competency on Waters solution and to be perceived by customers as a credible resource Keep current on vertical markets dynamics, application trends, and competitive information Provide information to marketing team to create business development programs Fully utilize of our Sales contact management tools and applications Submit accurate and timely monthly sales forecasts Develop business through monthly plans of action Qualifications Degree BSc/Master/Ph.D in scientific areas such as chemistry, biology, or biochemistry At least 3 years of chromatography and mass spectrometry experience. HPLC, Mass Spec, field sales, service and/or marketing is a plus Action orientated and self-driven for results Wellingness and ability to travel at least 30% of the time Good communication and presentation skills Good organization/planning/time management skills Strong interpersonal skills and a good listener Ability to write comprehensive business proposals Mature disposition, positive attitude and strong sense of commitment Adaptive to dynamic and changing environment Strong technical background in analytical technologies, especially LC and MS Valid driver’s license in good standing. Ability to travel overnight and internationally for training as needed. Base in Vancouver area, Edmonton area Excellent written and verbal English communication skills Company Description Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

What you’ll do

The Account Manager is responsible for driving sales of chromatography and mass spectrometry systems while maintaining high customer satisfaction. They will develop and implement territorial business plans to penetrate competitive accounts and meet aggressive sales targets.

Requirements

Candidates must hold a degree in a scientific field such as chemistry or biology and possess at least 3 years of experience in chromatography and mass spectrometry. Strong interpersonal skills, a valid driver's license, and the ability to travel at least 30% of the time are required.

Listed skills

• Sales · Preferred
• Business development · Preferred
• Time management · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Account Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Liquid Chromatography
• Mass Spectrometry
• Sales
• Business Development
• Territorial Business Planning
• Customer Relationship Management
• Technical Presentation
• Time Management
• Analytical Technologies
• Communication
• Strategic Planning
• Market Analysis
• Problem Solving
• Account Management
• Prospecting
• Sales Forecasting
• Self-Starter
• Sales Prospecting
• Positivity
• Valid Driver's License
• Planning
• Chromatography
• Antibiotic Resistance
• Chemistry
• Biochemistry
• Biology
• Business Continuity Planning
• Business Planning
• Business Proposals
• Customer Service
• Contact Management Systems
• English Language
• High-Performance Liquid Chromatography
• Marketing
• Innovation
• Interpersonal Communications
• Life Sciences
• Physics
• Presentations
• Vertical Market
• Informatics

Job areas

• Sales
• Science & Research
• Healthcare
• Technology
• Systems Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products