Making a difference by improving the quality of life of older adults like our parents and grandparents.
Ottawa, Ottawa
Welbi improves the quality of life of older adults like our parents and grandparents by transforming the way senior living communities provide care to them every day. We do this by streamlining their processes so staff can spend more time keeping residents active and engaged. This allows them to build deeper connections with residents and stay ahead of their changing needs so that no resident is socially isolated.
Remote · Ottawa, Ontario, Canada
The Customer Support Specialist will serve as the primary point of contact for troubleshooting product issues and guiding users through platform functionality. They will also analyze support metrics and customer feedback to drive process improvements and maintain educational resources.
