Analyste / Administrateur Salesforce

French posting

Montreal, Quebec, Canada
Remote
Posted Oct 24, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Apply by: Oct 31, 2026
Posting language: French
Working hours: 40 hours per week

Job summary

The analyst/administrator will act as the primary Salesforce contact for Canadian stakeholders, gathering requirements and configuring the platform to meet business needs. They will also provide user support, resolve functional issues, and contribute to the evolution of Salesforce processes.

Job details

Company Description Wepoint is the architect of major transformations for businesses and public sector organizations. We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments. In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region. What We Are Looking For COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE Do these words resonate with you? They are our company values. At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve. At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients — this is what we expect from our future colleagues. Description du poste Nous recherchons un(e) Analyste / Administrateur(trice) Salesforce pour rejoindre l'équipe SI Métier de Wepoint et contribuer à l'évolution et à l'amélioration continue de notre environnement Salesforce, avec un rôle particulièrement orienté vers les besoins des équipes canadiennes. La personne agira comme point de contact Salesforce auprès des parties prenantes au Canada, en collaboration étroite avec l'équipe SI Métier et les équipes basées en France. Ce rôle combine analyse fonctionnelle, administration Salesforce, soutien aux utilisateurs et amélioration des processus d'affaires. Responsabilités Recueillir, analyser et challenger les besoins des parties prenantes canadiennes afin de proposer des solutions Salesforce adaptées. Analyser les demandes et le backlog, identifier les causes des problèmes et recommander des améliorations. Configurer et faire évoluer Salesforce, notamment les objets, champs, permissions, automatisations et processus. Contribuer à l'amélioration des processus de vente, de gestion des leads, de soumissions et d'approbation. Soutenir les utilisateurs, résoudre les problématiques fonctionnelles et administratives et accompagner l'adoption des solutions. Participer aux tests, à la validation et au déploiement des changements. Collaborer avec les équipes Salesforce, SI Métier, marketing et affaires au Canada et en France. Contribuer progressivement à des initiatives Salesforce plus avancées telles que Agentforce, Marketing Cloud Account Engagement et Revenue Cloud, selon les besoins. Qualifications Expérience solide comme Administrateur Salesforce, Analyste Salesforce ou Analyste fonctionnel Salesforce. Certification(s) Salesforce active(s) et à jour (un engagement à maintenir vos certifications actives est requis). Bonne capacité à comprendre un processus d'affaires et à le traduire en solution Salesforce. Expérience pratique en configuration et administration Salesforce. Autonomie dans l'analyse et la résolution de problèmes. Excellentes aptitudes de communication et capacité à travailler directement avec des parties prenantes métier. Français courant requis, compte tenu des interactions régulières avec les équipes canadiennes et françaises (bilinguisme français/anglais fortement apprécié). Connaissance de Sales Cloud; expérience avec MCAE, Revenue Cloud/CPQ ou Agentforce considérée comme un atout. Wepoint Benefits Minimum of 3 weeks of vacation starting from the first year; Comprehensive group insurance with a generous employer contribution; Employer contribution to a group RRSP; Full remote work flexibility: Hybrid, Remote, or On-site; A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.; Annual IT equipment budget; A balanced work environment with flexible working hours; Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.; An international community of experts ready to share their knowledge; A company culture focused on individuals’ needs and their belonging to a strong community. #tech&security Permis CNESST : AP-2504754, AP-2504755, AR-2504756

What you’ll do

Requirements

Candidates must have solid experience as a Salesforce Administrator or Analyst and hold active Salesforce certifications. Strong communication skills and the ability to translate business processes into technical solutions are essential, with fluency in French required.