Admissions Cashier

Job summary

Process admission payments accurately by cash, credit card, or debit, maintain the till and supplies, and reconcile cash at the end of the day. Provide friendly customer service, answer questions about attraction services and policies, and follow department procedures.

Job details

Cashiers are responsible for processing transactions efficiently and accurately and providing outstanding customer service to the customers at various attractions throughout West Edmonton Mall. PRIMARY RESPONSIBILITIES: Ensuring that each customer receives excellent service by providing a friendly environment, which includes greeting and acknowledging every customer. Processing all the admission transactions accurately by cash, credit card or automatic debit at the various Mall attractions including Galaxyland, World Waterpark, Marine Life and Professor Wem’s Adventure Golf. Ensuring that the till contains correct amount of money and adequate supplies of change. Calculating and reconciling the total cash received at the till at the end of the day. Maintaining a sound knowledge of the services, promotional offers, pricing, schedules, events, rules and regulations at the attractions to resolve customer enquiry. Being up to date with all Mall Attractions in order to answer any customer queries and provide information. Maintaining clean and orderly appearance of the registration desk and stock with necessary supplies. Complying with all the policies and procedures of West Edmonton Mall and Admissions department. Other responsibilities as required. DESIRED QUALIFICATIONS: Must have excellent communication and interpersonal skills. Previous cash handling or sales experience is an asset. Should be able to operate computerized till system. Should be able to do repetitious work accurately. TERMS OF EMPLOYMENT: This is a part-time position that does require flexible availability Monday through Sunday, days, evenings, weekends and holidays. Must be able to pass a basic security clearance.

What you’ll do

Process admission payments accurately by cash, credit card, or debit, maintain the till and supplies, and reconcile cash at the end of the day. Provide friendly customer service, answer questions about attraction services and policies, and follow department procedures.

Requirements

Excellent communication and interpersonal skills are required, along with the ability to operate a computerized till and perform repetitive work accurately. Previous cash-handling or sales experience is an asset; flexible availability and passing a basic security clearance are required.

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Communication · Preferred
• Accuracy · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Handling
• Transaction Processing
• Cash Reconciliation
• Communication
• Interpersonal Skills
• Sales
• Computerized Till Operation
• Accuracy
• Product Knowledge
• Customer Inquiry Resolution
• Inventory and Supply Maintenance
• Interpersonal Communications
• Security Clearance

Job areas

• Customer Service & Support
• Hospitality
• Retail
• Sports & Recreation
• Admissions Cashier
• Cashier (General)
• Cashiers and Ticket Clerks
• Cashiers

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