New Home Sales Associate

Job summary

The Sales Associate supports the Area Sales Manager by managing the homebuying process and providing detailed information to clients. Key duties include qualifying leads, maintaining CRM records, and ensuring show home presentation standards are met.

Job details

New Home Sales Associate WestCreek Homes is a Calgary-based homebuilder focused on delivering quality, transparency, and personalized experiences throughout the homebuilding journey. We have been proudly building homes in Calgary for over 10 years, creating communities that reflect the needs of the families who live in them. As a committed partner of WestCreek Developments, we work together to bring thoughtful, well-planned neighbourhoods to life. We are seeking a motivated and professional Sales Associate to join our high-performing sales team. Position Summary As a Sales Associate for WestCreek Homes, the Sales Associate role is designed as support to the Area Sales Manager while developing the skills required to manage the homebuying process from initial engagement through to purchase. You are responsible for providing information to clients regarding our communities and homes, as well as sales administration and facilitating the overall customer experience. Supporting and collaborating with the team throughout the entire customer journey, qualifying leads, conducting discovery meetings, and maintaining strong CRM performance. This role focuses on learning the full sales cycle, building strong client relationships, and delivering an exceptional customer experience within the show home environment. You will play a key role in sales performance. Key Responsibilities Professionally represent WestCreek Homes within the show home environment Support the Area Sales Manager in daily sales operations Build and maintain relationships to identify lead opportunities and set appointments. Assist in conducting needs-based discovery conversations Learn to present home models, features, options, and community benefits Support clients through the home-buying process Maintain detailed, accurate, and timely customer records using CRM tools Support the Senior Sales Associate with sales documents, administrative tasks, and customer communication. Assist with follow-up activities to nurture leads and support conversions Collaborate with internal teams to ensure a seamless customer experience Maintain show home cleanliness, presentation, and merchandising standards Qualifications & Attributes Post-secondary education preferred (Business, Marketing, or related field) Previous sales or customer-facing experience is an asset Strong interpersonal and communication skills Professional presentation and polished demeanour Sales-driven mindset with a strong willingness to learn and be coached Highly organized, detail-oriented, and accountable Self-motivated with a high level of initiative Ability to build rapport and develop long-term client relationships Location This role is primarily located in South Calgary but may be based at any of our sales locations within Calgary and the surrounding areas. How to Apply Qualified applicants are invited to submit their resume and a brief cover letter outlining their interest in the role. Applications may be submitted by email to kmanarin@wcdev.ca

What you’ll do

The Sales Associate supports the Area Sales Manager by managing the homebuying process and providing detailed information to clients. Key duties include qualifying leads, maintaining CRM records, and ensuring show home presentation standards are met.

Requirements

A post-secondary education in Business or Marketing is preferred, along with previous sales or customer-facing experience. Candidates should possess a sales-driven mindset, strong organizational skills, and a professional demeanor.

Listed skills

• Sales · Preferred
• Lead Qualification · Preferred
• interpersonal communication · Preferred
• CRM Tools · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Relationship Management
• Lead Qualification
• Client Relationship Building
• CRM Tools
• Interpersonal Communication
• Sales Administration
• Needs-Based Discovery
• Merchandising
• Customer Experience

Job areas

• Sales
• Construction
• Customer Service & Support
• Administrative