Office Admin Assistant: Student Finance & Enrolment - Kelowna Campus

Job summary

Provide administrative support for student financial services, student loans, and enrolment processes while maintaining accurate student records. Coordinate with internal departments to manage tuition and funding matters while assisting with general campus administration and reception duties.

Job details

ABOUT WESTERN COMMUNITY COLLEGE Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 67 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education. We value diversity, equity, and inclusion. Our College does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to being an equal opportunity employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment. POSITION: OFFICE ADMINISTRATIVE ASSISTANT – STUDENT FINANCE & ENROLMENT Location: Kelowna, BC (in-person) Job Type: Full-time ABOUT THE ROLE Western Community College is seeking an OFFICE ADMINISTRATIVE ASSISTANT – STUDENT FINANCE & ENROLMENT to provide administrative support with a focus on student financial services, student loans, enrolment processes, and general campus administration. The successful candidate will work closely with students and internal departments to support accurate and timely processing of student financial and enrolment-related matters. This role requires strong attention to detail, organization, confidentiality, and the ability to work effectively in a student-focused environment. While this is not primarily a front desk position, the successful candidate may occasionally provide reception or front desk coverage as required. KEY RESPONSIBILITIES Provide administrative support related to student financial services, student accounts, and enrolment processes. Assist students with student loan and funding-related documentation, applications, follow-up, and general inquiries. Review and maintain student financial and enrolment records to ensure information is accurate and up to date. Assist with processing enrolment documentation, forms, payments, and other student-related administrative requirements. Coordinate with internal departments to follow up on student loan, funding, tuition, and enrolment matters. Respond to student inquiries professionally and provide information or direct students to the appropriate department when required. Maintain accurate electronic and physical records while ensuring confidentiality of student and financial information. Support data entry, reporting, document preparation, filing, scanning, and other administrative activities. Assist with maintaining and updating student files, forms, policies, and related documentation. Support general office administration, including supplies, correspondence, and coordination of routine administrative requests. Provide occasional front desk or reception coverage when required. Assist with student orientations, campus activities, and other College initiatives as needed. Perform other related administrative duties as assigned. REQUIRED SKILLS/COMPETENCIES Strong attention to detail and accuracy, particularly when working with financial and student information. Excellent organizational and time-management skills with the ability to manage multiple priorities. Strong verbal and written communication skills. Professional and student-focused approach. Strong interpersonal and customer service skills. Ability to handle confidential information with discretion. Strong computer skills and proficiency with Microsoft Office applications. Ability to work independently and collaboratively with different departments. Strong problem-solving and follow-up skills. Previous experience with student loans, financial administration, or enrolment processes is an asset. EDUCATION & EXPERIENCE Diploma or certificate in Business Administration, Accounting, Finance, Office Administration, or a related field is an asset. 2–3 years of experience in administrative, financial, student services, education, or a related environment. Experience with student loans, post-secondary administration, or financial services is an asset. WHAT WE OFFER Full-time employment Extended health care Dental & Vision care Supportive and collaborative work environment Opportunities for professional growth and development Opportunity to contribute directly to the student experience Schedule: Monday to Friday, with flexibility to work rotating shifts, including weekends, as required by campus operations. We thank all applicants for their interest. Only shortlisted candidates will be contacted.

What you’ll do

Provide administrative support for student financial services, student loans, and enrolment processes while maintaining accurate student records. Coordinate with internal departments to manage tuition and funding matters while assisting with general campus administration and reception duties.

Requirements

Requires 2–3 years of experience in administrative, financial, or student services environments. A diploma or certificate in Business Administration, Accounting, Finance, or Office Administration is preferred.

Benefits

• Extended health care
• Dental care
• Vision care
• Professional growth and development

Listed skills

• Administrative Support · Preferred
• Data entry · Preferred
• record keeping · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Communication · Preferred
• Problem solving · Preferred
• document preparation · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Student financial services
• Enrolment processes
• Data entry
• Record keeping
• Customer service
• Microsoft Office
• Attention to detail
• Time management
• Communication
• Problem-solving
• Confidentiality
• Financial administration
• Document preparation
• Reporting
• Student Services
• Administrative Support
• Office Administration
• Administrative Functions
• Accounting
• Business Administration
• Customer Service
• Computer Literacy
• Information Technology
• Curriculum Development
• Data Entry
• Document Preparations
• Finance
• Equities
• Optometry
• Financial Services
• Problem Solving
• Loans
• Operations
• Student Information Systems
• Time Management
• Hospitality Management
• Coordinating
• Filing
• Detail Oriented

Job areas

• Administrative
• Education
• Finance & Accounting
• Customer Service & Support
• Student Financial Assistant
• Financial Manager (General)
• Finance Managers
• Financial Managers

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