Administrator- Enterprise Applic

Proudly Canadian. Driven by Purpose. Rooted in Care. Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada. ENTERPRISE APPLICATION ADMINISTRATOR - REMOTE Reporting to the Enterprise Applications Team Lead, the Application Administrator is accountable for the day-to-day administration, operational health, security access, configuration, change support, documentation, and continuous improvement of assigned applications. This role partners with Technology Services, business stakeholders, vendors, and project teams to keep applications reliable, secure, supportable, and aligned to approved governance and operational standards. Accountabilities Administer assigned enterprise applications across production and non-production environments, including configuration, user access, integrations, scheduled processes, and operational support. Maintain application availability and supportability through monitoring, incident response, root-cause analysis, change execution, release support, and vendor coordination. Improve application support processes through documentation, automation, knowledge transfer, governance alignment, and shift-left enablement for repeatable support activities The value you bring Computer Science degree or diploma, or equivalent combination of education and experience 5+ years of experience within a similar application management role Strong experience with enterprise application administration across systems such as Power BI, DataBricks, Snowflake, Smartsheet, FreshService Business Central / Dynamics 365 and their related integrations Practical experience administering enterprise applications, supporting production systems, managing access, coordinating changes, resolving incidents, and working with vendors and business stakeholders Prior experience in Change Management or Release Management is required Strong experience in a service-oriented, detail-focused, and security conscious environment Role Details Hours/Duration: Full Time, Permanent - 37.5 hours/week Location: Remote options available across Canada Current Vacancy: Yes Requisition #: 83180 Compensation Range: $70,000 - $80,000 Why Western? Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. Highlights Include 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation. Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [email protected] or visit our Careers page. Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team. Ready to Apply? If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

The Application Administrator is responsible for the day-to-day administration, security access, and operational health of assigned enterprise applications. This includes managing configurations, integrations, and partnering with stakeholders to ensure systems remain reliable and secure.

Candidates need a degree or diploma in Computer Science and over 5 years of experience in application management. Proficiency in tools like Power BI, Snowflake, and Dynamics 365, along with experience in Change or Release Management, is required.

• 14 Paid Wellness Days • 3 weeks’ vacation • Company matching savings programs • 100% employer paid group benefits

• Power BIPreferred
• Change ManagementPreferred
• Vendor CoordinationPreferred
• Root Cause AnalysisPreferred

Identified from the job description. Confirm important requirements above.

• Enterprise Application Administration
• Power BI
• DataBricks
• Snowflake
• Smartsheet
• FreshService
• Business Central
• Dynamics 365
• Change Management
• Release Management
• Incident Response
• Root-Cause Analysis
• User Access Management
• Vendor Coordination
• Application Monitoring
• Governance

• Technology
• Software
• Data & Analytics
• Administrative
• Finance & Accounting

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

38 hours per week

Seniority

Mid-Senior level