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WestGroupe

Verified Job Source

Un service a la clientele et des produits exceptionnels // A commitment to excellent customer service and excellence

Saint Laurent, Quebec

Wholesale
51–200 people

About

Fondee en 1961, WestGroupe est une entreprise familiale ayant pres de 60 ans d'experience dons l'industrie de l'optique. Notre mission est de proposer aux consommateurs, ayant un interet marque pour la mode, des lunettes aux designs uniques et de qualite superieure. Notre équipe s'engage également a offrir un service a la clientele et des produits exceptionnels. ________________________________________ Established in 1961, WestGroupe is family operated with over 60 years of industry insight. Our mission has always been to provide unique and superior quality eyewear for the fashion-focused consumer. We are driven by our customer commitment to excellent service and exceptional product.

Open positions

Commis d'inspection de montures

On-site · Montréal

The Frame Inspection Clerk is responsible for verifying, inspecting, and cleaning optical frames to ensure high quality. They must also document any identified defects on return authorization forms.

Customer Service Representative

On-site

The representative is responsible for managing customer orders, responding to calls, and providing detailed information regarding deliveries. They must advise customers on products and resolve complaints with a professional attitude to ensure high customer satisfaction.

Représentant au service à la clientèle

Hybrid · Montréal

The representative will manage customer orders, provide information on deliveries, and advise clients on products. They are also responsible for resolving order issues and handling customer complaints with a professional attitude.

Customer Service Representative

On-site · Montréal

The Customer Service Representative is responsible for managing customer orders, responding to inquiries, and providing product information. They must also troubleshoot issues, handle complaints professionally, and ensure overall customer satisfaction.

Sales Representative

On-site · Quinte West

The Territory Sales Representative is responsible for achieving assigned sales targets and ensuring high levels of customer satisfaction. They will develop and maintain relationships with prospects and customers while conducting sales presentations and negotiating terms.

Administrative Clerk

On-site · Montréal

The Product Development Clerk provides administrative support by managing high-volume data entry, preparing product samples, and organizing product assets. This role ensures operational efficiency by maintaining product descriptions, coordinating shipments, and verifying product images against physical samples.

Administrative Clerk

On-site · Montréal

Provide clerical and administrative support to the Product Development team through high-volume data entry and product information maintenance. Manage the organization of the product room and coordinate the preparation and shipping of product samples.

Assistante Administrative - Commis

On-site · Montréal

The Product Development Clerk provides administrative support by handling data entry, preparing samples, and organizing products. This role focuses on executing routine tasks to ensure efficiency and accuracy in product operations.

Support technique

Hybrid · Montréal

The Technical Support Specialist will provide Tier 1 and Tier 2 support for hardware, software, and network issues. They will troubleshoot various operating systems and applications, manage service desk tickets, and assist with user onboarding and offboarding.