Employee Health Advisor

Job summary

The Employee Health Advisor manages disability claims, medical leave files, and workplace accommodation requests. They also develop return-to-work plans and collaborate with stakeholders to ensure successful employee reintegration.

Job details

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements. Why WestJet: Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. Overview: WestJet Is hiring an Employee Health Advisor. This person plays a critical role in managing and supporting disability cases and workplace accommodations. You will be key to promoting a healthy work environment, facilitating successful rehabilitation, and ensuring employees' smooth reintegration into the workplace following health-related absences. Key Deliverables: Disability Claims Management: Oversee the management of Non-OCC (STD/LTD), and medical leave files, including requests for accommodation. Confirm medical work restrictions and ensure safe and effective return-to-work plans for employees. Return to Work Activities: Develop and implement return-to-work plans by confirming medical work restrictions and identifying appropriate modified duties. Collaborate with key stakeholders to ensure successful reintegration of employees into their roles. Consulting and Providing Expert Advice: Offer guidance on disability management practices and legislation. Provide training and education to management and employees on disability management standards and procedures. Coordination with External Parties: Liaise between employees, healthcare professionals, benefits providers, and associations/unions to support employees throughout the disability management process. Policy and Procedure Development: Maintain and update the disability management practices manual to reflect current company policy, legislation, and professional ethics. We offer a supportive work environment committed to employee health and wellness, with opportunities for professional growth and development. Experience and Qualifications: Bachelor’s degree in a social science/health-related field or equivalent experience. Professional designation such as RRP, CRTWC, CDMP, or related is preferred. Minimum of 5 to 7 years of related professional experience in Disability Management, including return to work planning and rehabilitation practices. Knowledge of relevant legislation (Human Rights, Workers' Compensation Act, Privacy Legislation). Strong understanding of disability case management and employee rehabilitation processes. Experience in OCC (WCB), an asset. Excellent communication, problem solving skills and the ability to establish effective working relationships. Proficiency in Microsoft Office suite. The ability to interpret and apply corporate policies, STD/LTD contracts, and collective agreements. Proficiency in Disability Management suites/software (i.e. Cority, etc.) Knowledge of medical conditions, treatments, disability duration guidelines and medical terminology. Bilingual in both French and English (proficiency in both written and verbal) an asset. This role may require occasional evening and weekend work. The benefits of being a WestJetter: WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer: A fun and friendly culture with colleagues who work together to win Travel privileges for you and your family, effective from your start date Savings and Benefit programs that are flexible to meet your specific needs Think we’re a great fit? Apply now! About WestJet Group of Companies WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians. Our safety promise At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy. Our commitment to diversity, equity and inclusion We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com. We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us. For more information about everything WestJet, please westjet.com/aboutus. If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.

What you’ll do

The Employee Health Advisor manages disability claims, medical leave files, and workplace accommodation requests. They also develop return-to-work plans and collaborate with stakeholders to ensure successful employee reintegration.

Requirements

Candidates must have a bachelor's degree in a social science or health-related field and 5 to 7 years of experience in disability management. Proficiency in Microsoft Office and knowledge of relevant legislation and medical terminology are required.

Benefits

• Travel privileges • Savings programs • Benefit programs

Listed skills

• Problem solving · Preferred
• Policy development · Preferred
• case management · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Disability management
• Return-to-work planning
• Rehabilitation practices
• Case management
• Medical terminology
• Human rights legislation
• Workers' compensation act
• Privacy legislation
• Microsoft office
• Cority
• Communication
• Problem solving
• Stakeholder collaboration
• Policy development
• Training and education
• Disability Claims
• Procedure Development
• Bilingual (French/English)
• Ethical Standards And Conduct
• Planning
• Multilingualism
• Management
• Business Requirements
• Case Management
• Consulting
• Disability Management
• Problem Solving
• Medical Terminology
• Microsoft Office
• Rehabilitation
• Operations
• Social Sciences
• Workers' Compensation
• Coordinating

Job areas

• Human Resources
• Healthcare
• Management & Leadership
• Consulting
• Employee Health Manager
• Unclassified Specialized Occupation