Administrative Assistant - Crane Field Service

Job summary

The Administrative Assistant provides support to the Crane Field Service Department by managing service schedules, parts estimates, and documentation. Responsibilities include maintaining customer and vendor folders, processing work orders, and managing parts inventory.

Job details

WF Crane & Service (Western) Ltd. is hiring an Administrative Assistant to join our growing location in Langley. WF is a privately owned company with over 35 years of experience. We serve overhead crane customers across Canada. The Administrative Assistant provides support to the Crane Field Service Department. This is an 'in-office', public facing position, highlighting WF’s professionalism and expertise to the industry. Skills & Knowledge Requirements: 1. Excellent customer service skills, exhibiting a friendly and positive attitude to customers, vendors, and co-workers. 2. Excellent time management skills with the ability to effectively manage multiple tasks. 3. Organizational ability, prioritizing tasks and following up on items in a timely fashion. 4. Computer proficiency with Microsoft Suite, Fishbowl and other programs as required. 5. Experience with parts estimation, shipping/receiving, and scheduling is an asset. 6. Must have an excellent understanding of the English language and the ability to communicate in a professional manner, both written and verbally. Job Duties & Responsibilities: * Sorting and updating of customer and vendor folders documentation. * Reviewing and recording inspection records. * Organization and scheduling of service calls, maintenance and inspections. * Preparing and providing parts and repair estimates to customers. * Issuing and receiving of PO's. * Communicating with customers regularly, recording pertinent information. * Completing work orders and preparing invoicing. * Maintaining parts inventory. * Maintain positive relationships with vendors, customers and co-workers. * Other tasks as required. WF offers a competitive wage, Healthcare Benefits (after 3 months) and RRSP matching (after one year of service). We appreciate all applicants. However, only those who are selected for interview will be contacted.

What you’ll do

The Administrative Assistant provides support to the Crane Field Service Department by managing service schedules, parts estimates, and documentation. Responsibilities include maintaining customer and vendor folders, processing work orders, and managing parts inventory.

Requirements

Candidates must possess excellent customer service, time management, and organizational skills. Proficiency in Microsoft Suite and the ability to communicate professionally in English are required.

Benefits

• Healthcare Benefits • RRSP Matching

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Receiving · Preferred
• Communication · Preferred
• Data entry · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• invoicing · Preferred
• Shipping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Time Management
• Organizational Skills
• Microsoft Suite
• Fishbowl
• Parts Estimation
• Shipping
• Receiving
• Scheduling
• Communication
• Data Entry
• Invoicing
• Inventory Management
• Work Order Processing
• Shipping And Receiving
• Professionalism
• Overhead Crane Operation
• Positivity
• English Language
• Field Service Management
• Inventory Control Systems
• Sorting

Job areas

• Administrative
• Customer Service & Support
• Logistics
• Manufacturing
• Field Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive