We're Hiring! | Family-owned and operated Relais & Chateaux Inn perched between ancient rainforest and the sea.
Tofino, British Columbia
We define, “Rustic Elegance on Nature’s Edge” The Wickaninnish Inn, a proud member of Relais & Châteaux and family-owned property, is a year-round haven of comfort and relaxation located on the stunning west coast of Vancouver Island. Near the eclectic town of Tofino and just outside of the Pacific Rim National Park Reserve the Inn's two contemporary cedar buildings are nestled between the expanse of the Pacific Ocean and the ancient rainforests. Anchored on jagged rocks overlooking Chesterman Beach, Tofino's longest at 2.7 km/1.7 mi, the Inn offers the ultimate storm-watching getaways in the winter months. Year-round activities include hiking the Pacific Rim National Park Reserve trails, deep-sea and freshwater fishing, surfing, paddleboarding, beachcombing, sea kayaking, bear & whale watching, gallery and artist studio tours, and more... Join Our Team While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment. Each role at the Inn sets the stage for extraordinary guest experiences, whether in Housekeeping, the Front Office, The Pointe Restaurant, our Culinary crew, or the Spa. Join our team and discover why working at the Wickaninnish Inn will transform your career and give you the opportunity to explore the Pacific Northwest. We offer an incredible environment to learn, train, and grow, with the ocean and rainforest right at our doorstep. The Wickaninnish Inn is not just a place to work—it's a place to thrive and create unforgettable memories.
On-site · Tofino
Greet and assist customers, answer questions about menu items and preparation, address complaints, manage reservations and table assignments, and accommodate large groups and guests with special needs. Serve wine, process payments, provide information about community services, and complete opening and closing activities.
On-site · Ucluelet
Lead the Ancient Cedars Spa team and oversee guest service, daily operations, cleanliness, health and safety, staffing, and team development. Manage the spa budget and retail program, address guest concerns, complete administrative duties, and support reception and treatments as needed.
On-site · Ucluelet
Supervise front office operations and provide hands-on support to the team to deliver personalized guest service that meets or exceeds luxury hospitality standards. Assist with guest concerns, staff development and human resources, operational systems, budgeting, administrative duties, and the cleanliness and condition of front office areas.
On-site · Ucluelet
Assist the Executive Chef with daily kitchen operations, including food production and presentation, staff supervision and development, ordering and inventory, and menu planning. Maintain high standards of guest service, culinary quality, safety, and hygiene, and manage culinary operations when the Executive Chef is absent.
On-site · Ucluelet
Perform daily maintenance of guestrooms, public spaces, and interior and exterior building areas, while providing personalized guest service. Carry out landscaping, grounds work, painting, carpentry, equipment and bicycle fleet maintenance, furniture repairs, and scheduled preventative maintenance.
On-site · Tofino
Manage guest reservations for accommodations, dining, spa services, and activities, while responding to inquiries and coordinating bookings across departments. Welcome and assist guests throughout their stay, maintain accurate reservation records and preferences, and support front office, concierge, and night audit duties as needed.
On-site · Ucluelet
Lead wine and beverage service across the restaurant and other outlets, guide guests with selections and pairings, and support the service team and restaurant management. Manage beverage inventory, ordering, cellar organization, menus, staff training, tastings, and financial performance while maintaining service standards.
On-site · Ucluelet
Provide personalized guest consultations and perform massage and spa treatments, including relaxation massage and body treatments. Maintain clean, stocked treatment areas, promote spa products and home-care recommendations, and deliver service that meets or exceeds the Inn’s standards.
On-site · Ucluelet
Lead daily food and beverage operations, ensuring personalized guest service meets the Inn’s hospitality standards. Support team training, product knowledge, financial goals, payroll, menu updates, and POS administration.
On-site · Tofino
Assist in managing food and beverage operations across the restaurant, bar, café, room service, and other venues, ensuring personalized service that meets high hospitality standards. Support hiring, training, scheduling, performance management, inventory and ordering, financial goals, complaint resolution, and team coordination.
On-site · Ucluelet
Support the Spa Manager in leading daily spa operations, maintaining service and cleanliness standards, resolving guest concerns, and developing the spa team. Assist with scheduling, payroll, training, budgeting, inventory, retail performance, and the transition to new spa software, while covering reception and treatments as needed.
On-site · Tofino
Oversee daily operations across multiple food and beverage venues to ensure high standards of personalized guest service. Manage HR functions including hiring, training, scheduling, and financial goals through inventory and budget control.
On-site · Tofino
Prepare and cook complete meals and individual dishes using fresh, in-house processed ingredients. Maintain kitchen cleanliness, manage inventory, and ensure guest service meets high luxury standards.
On-site · Tofino
Provide personalized guest services and perform various massage and body treatments according to luxury hospitality standards. Promote spa products and maintain clean, well-stocked treatment areas.
On-site · Tofino
Provide personalized guest service and prepare barista-style coffees according to luxury hotel standards. Manage dietary requests, maintain inventory levels, and ensure the café is prepared for upcoming shifts.
On-site · Tofino
The Steward is responsible for hygienically sanitizing all tableware, flatware, and glassware to support the culinary team. They also maintain kitchen cleanliness, manage stock orders, and handle the transport of refuse and recycling.
On-site · Tofino
Perform a variety of relaxation-based skin and body treatments including facials, manicures, and pedicures for spa guests. Conduct skin consultations and participate in the retail product sales program while maintaining strict hygiene standards.
On-site · Tofino
The role involves managing the arrival process for guests and staff at the Inn's entrances to ensure security and flow. Additionally, the position includes greeting guests, operating the shuttle, and coordinating with the Guest Services team to enhance the guest experience.
On-site · Tofino
Responsible for the daily maintenance of guestrooms, public spaces, and exterior grounds, including landscaping and equipment upkeep. The role involves executing preventative maintenance programs and performing various repair tasks such as painting and carpentry.
On-site · Tofino
The role involves managing room reservations, processing bookings, and handling guest check-ins and check-outs. Additionally, the agent serves as a personal contact for guests, providing orientation and concierge-related services to ensure a luxury experience.
