Addiction Crisis Worker

Job summary

The Addiction Crisis Worker is responsible for patient screening, intake, crisis intervention, and treatment planning within a withdrawal management setting. Additional duties include meal preparation, discharge planning, and providing education to patients.

Job details

Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game. A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries. At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today! Job Description Accountabilities: Patient screening, intake/observation, assessment, crisis intervention, treatment planning, counseling, discharge planning, consultation and education Preparation of meals Attending monthly staff meetings Other facility-related duties as assigned Qualifications Three years experience in the addiction field A two year community college diploma in health or social services with an addiction concentration, and/or complemented by other recognized academic credentials in addiction studies A combination of academic credentials and relevant experience will be considered Demonstrated screening and assessment skills regarding appropriateness of non-medical withdrawal services Demonstrated knowledge and experience of the effects of withdrawal from alcohol and other substances Current CPR/First Aid certification Current non-violent crisis intervention training Core knowledge and skills for withdrawal management training is an asset Knowledge of the substance abuse treatment system in Ontario Knowledge of gambling treatment is an asset Knowledge of second language(s) and ethno-cultural diversity issues preferred Demonstrated interpersonal skills and ability to work with other agencies and/or organizations Demonstrated verbal, written and computer skills Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration Excellent attendance and punctuality May be required to travel between and work at all Osler sites Basic computer skills Additional Information Hours: Currently Days/Evenings/Nights including weekends and statutory holidays (subject to change in accordance with operational requirements) SALARY: Minimum: $32.48 per hour Maximum: $38.21 per hour Internal application deadline: October 30, 2026 Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected]. While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose. Program: MENTAL HEALTH - OTHER VOTES Site: Withdrawal Management Centre Departments: Detox Centre/Withdrawal MGMT - 0172.340808055 Job Category: Mental Health Contract Type: Permanent Union Group: Non Union - Allied Health Schedule: Rotational Shifts - Days/Evenings/Nights (Non Union) Employment Type: Casual

What you’ll do

The Addiction Crisis Worker is responsible for patient screening, intake, crisis intervention, and treatment planning within a withdrawal management setting. Additional duties include meal preparation, discharge planning, and providing education to patients.

Requirements

Candidates must have at least three years of experience in the addiction field and a two-year community college diploma in health or social services. Current CPR, First Aid, and non-violent crisis intervention certifications are required.

Listed skills

• First Aid · Preferred
• crisis intervention · Preferred
• written communication · Preferred
• CPR · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient screening
• Intake assessment
• Crisis intervention
• Treatment planning
• Counseling
• Discharge planning
• Withdrawal management
• CPR
• First Aid
• Non-violent crisis intervention
• Substance abuse treatment
• Interpersonal skills
• Computer skills
• Verbal communication
• Written communication
• Management
• Leadership
• Innovation
• Interpersonal Communications
• Computer Literacy
• Compassion
• Cultural Diversity
• Mental Health
• Social Work
• Substance Abuse
• Treatment Planning
• Crisis Intervention
• Cardiopulmonary Resuscitation (CPR) Certification
• Punctuality
• First Aid Certification
• Patient Safety
• Emergency Departments
• Disabilities
• Management Training And Development
• Discharge Planning

Job areas

• Healthcare
• Social Services
• Crisis Worker
• Mental / Behavioral Health Social Worker
• Social Work and Counselling Professionals
• Mental Health and Substance Abuse Social Workers

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