Finance Clerk - Accounts Receivable

Job summary

Process hospital billings, adjustments, refunds, and collections across patient, insurance, government, and other revenue accounts, while reconciling receipts and maintaining accurate records. Support patients and internal and external stakeholders with billing inquiries, meet deadlines and collection targets, and assist with reporting, cross-training, and other finance clerk duties.

Job details

Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game. A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries. At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today! Job Description The Finance Clerk, Accounts Receivable, is responsible for hospital billings, collections and related clerical support including OHIP, insurance, government (WSIB, federal government, other province billing) and other patient and sundry billings as required in a high volume, fast-paced, computerized, dynamic large hospital environment. Accountabilities: Perform all accounting functions related to billing, adjustments and collections for all types of hospital related revenues -including OHIP, insurance, WSIB, federal government, other province, preferred accommodation, chronic/alternate level of care, ambulance billings, devices, telephone and other patient and sundry billings on a timely basis Adheres to cash handling and reconciliation procedures Meeting departmental targets for assigned accounts (collections, payment processing and claims) Direct contact with patients for follow up and discussion of hospital charges Creating and processing of transaction batches in Meditech for charges, receipts, refunds and adjustments Reconcile daily cash receipts with daily system summary and prepare monthly spreadsheets Collection and system update of patient demographic and insurance information Work with patients and families in a compassionate manner to resolve billing issues and request payments for hospital services Coverage of all other finance clerk tasks as per operational requirements Assignment of additional projects/duties from time to time as required (e.g. claims, mails, invoice printing) Closing/running month end reports Verify and prepare a monthly cheque requisition for all patient refunds Manages large transaction volumes while maintaining high attention to detail and accuracy Provides excellent customer service to vendors, volunteers and other internal and external stakeholders, using appropriate communication methods to respond in a timely, helpful and courteous manner Works closely with other team members to coordinate responsibilities and prioritize tasks, ensuring all key deadlines are met Promotes knowledge sharing and continuous learning within the team Cross trains co-op students and/or team mates, and reviews their work to ensure accuracy Qualifications Completion of two year post secondary education in a related field (i.e. accounting diploma/certificate) Intermediate math and accounting knowledge (Level l Financial and Cost Accounting completed) Minimum two years experience with computerized accounts receivable, billing and collections role processes in a fast-paced large organization required Experience in integrated billing systems (Meditech preferred) Advanced working knowledge of Excel and other Microsoft Office products including Outlook required Proven success in handling high volume of calls with a sense of urgency Knowledge and understanding of legal policies, procedures, by-laws, regulations and legislation Applies professional judgment and problem-solving skills to identify issues and deficiencies, resolve basic issues to patient's/client's satisfaction, and escalate appropriate matters to supervisor Demonstrated excellent analytical skills, effective communication skills both written and oral as well as technical Excellent attendance, punctuality and work record Excellent keyboarding skills required (alphanumeric) – 60/wpm Enthusiastic, positive, solutions-focused with a 'can do' attitude, able to work independently and in a team Strong organizational skills, commitment to meeting deadlines, ability to prioritize, and attention to detail Must be able to accomplish tasks within strict deadlines Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration Must be able to travel between and work at all Osler sites as required Additional Information DURATION: Approximately twelve (12) months or until the previous incumbent returns. Currently, Days including weekends and statutory holidays (subject to change in accordance with operational requirements) Onsite First: Roles that frequently support direct patient care and have dedicated hours when they are available to patients, team members and/or other partners. Salary: Minimum: $27.76 per hour Maximum: $29.35 per hour Internal application deadline: August 17, 2026 Open for external applications #TPT #LI-WD1 Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected]. While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose. Program: FINANCE Site: Multiple sites Departments: Finance - 0171.115000091 Job Category: Finance Length of Contract: 12 months Contract Type: Temporary Union Group: TEAMSTERS Schedule: Days Employment Type: Part Time

What you’ll do

Process hospital billings, adjustments, refunds, and collections across patient, insurance, government, and other revenue accounts, while reconciling receipts and maintaining accurate records. Support patients and internal and external stakeholders with billing inquiries, meet deadlines and collection targets, and assist with reporting, cross-training, and other finance clerk duties.

Requirements

Requires a two-year post-secondary education in a related field, intermediate math and accounting knowledge, and at least two years of computerized accounts receivable, billing, and collections experience in a fast-paced large organization. Candidates must have advanced Excel and Microsoft Office skills, strong communication and analytical abilities, excellent accuracy and organization, and the ability to handle high call volumes and strict deadlines; Meditech experience is preferred.

Listed skills

• Accounts receivable · Preferred
• Collections · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Time management · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Hospital Billing
• Collections
• Cash Handling
• Account Reconciliation
• Meditech
• Microsoft Excel
• Microsoft Office
• Customer Service
• Analytical Skills
• Problem-Solving
• Written and Oral Communication
• Attention to Detail
• Time Management
• Prioritization
• Keyboarding
• MEDITECH EHR
• Continuous Development
• Direct Patient Care
• Cash Receipts
• Organizational Skills
• Ability To Meet Deadlines
• Effective Communication
• Cost Accounting
• Compassion
• Accounting
• Ambulances
• Reconciliation
• Billing
• Billing Systems
• Spreadsheets
• Clerical Works
• Communication
• Disabilities
• Emergency Departments
• Finance
• Leadership
• Patient Safety
• Innovation
• Invoicing
• Problem Solving
• Legislation
• Mathematics
• Microsoft Outlook
• Payment Processing
• Punctuality
• Enthusiasm
• Detail Oriented

Job areas

• Finance & Accounting
• Healthcare
• Administrative
• Customer Service & Support
• Accounts Receivable Clerk
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks

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