Asst Store Mgr - Service

Job summary

The Assistant Store Manager is responsible for overseeing daily store operations and ensuring high-quality customer service standards are met. They support the store team in achieving sales goals while maintaining the brand's functional design and aesthetic standards.

Job details

Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas. In accordance with the Accessibility for Ontarians with Disabilities Act (the ‘AODA’) in Ontario, Williams-Sonoma Canada would like to advise that it complies with all applicable requirements of the AODA and, if necessary, provides accessibility for all applicants and associates with physical and mental disabilities, both during recruitment and employment. The parties hereto have expressly required that this Agreement and documents ancillary thereto be drafted in the English language. Les parties à la présente ont expressément exigé que le présent accord et les documents afférents soient rédigés en langue anglaise.

What you’ll do

The Assistant Store Manager is responsible for overseeing daily store operations and ensuring high-quality customer service standards are met. They support the store team in achieving sales goals while maintaining the brand's functional design and aesthetic standards.

Requirements

The role requires previous experience in a retail environment, ideally in a leadership or supervisory capacity. Candidates must demonstrate a passion for high-quality products and the ability to foster a positive, people-first team culture.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Retail Management
• Team Leadership
• Operations Management
• Communication
• Problem Solving
• Sales Support
• Retail Operations
• English Language
• Sales
• Functional Design
• Leadership
• Operations

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Assistant Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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