Stock associate

• Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability. • Provides exemplary service as top priority. • Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services. • Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met. • Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up). • Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image. Reduces waste by storing and reusing shipping boxes for SFS. • Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation. • Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes. • Performs in the moment stock checks to fulfill customer orders and communicates out of stocks. • Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites. • Maintains logs, performs routine audits and reconciliations. • Tickets merchandise and performs markdowns. • Supports floor changes and seasonal floor sets, building floor models and displays. • Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards. • Supports sustainability and gift in kind efforts/programs. • Performs duties as assigned. • Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment where associates feel respected and valued for their contributions.• Flawlessly executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability. • Provides exemplary service as top priority. • Suggests additional items and promotes Design Crew for every BOPIS order fulfilled to drive sales, conversion and promote store’s design services. • Processes incoming and packs outgoing shipment ensuring productivity and performance standards are met. • Maximizes efficiency and reduces footsteps (picking orders for fulfillment by department, walking each department once, packing orders completely before printing shipping labels and staging orders for quick pick up). • Packs/bags all orders neatly and safely across all delivery methods to minimize breakage and maintain the Brand’s image. Reduces waste by storing and reusing shipping boxes for SFS. • Partners with management/lead teams to drive greater efficiency and reduce shrink, breakage and ensure effective inventory reconciliation. • Maintains organizational standards of stockroom, supplies and shipping in and shipping out lanes. • Performs in the moment stock checks to fulfill customer orders and communicates out of stocks. • Receives and processes shipment and works with management team to stage and manage merchandise in stockroom and offsites. • Maintains logs, performs routine audits and reconciliations. • Tickets merchandise and performs markdowns. • Supports floor changes and seasonal floor sets, building floor models and displays. • Replenishes/recovers salesfloor and stockroom to visual, merchandising and operating standards. • Supports sustainability and gift in kind efforts/programs. • Performs duties as assigned. • Operates with a “Safety First” and “People First” mindset to ensure a positive and safe work environment where associates feel respected and valued for their contributions.

Execute customer fulfillment across all omni-channels and process incoming and outgoing shipments to meet productivity standards. Maintain stockroom organization and replenish the sales floor to ensure visual and merchandising standards are met.

The candidate must be able to accurately fulfill orders and manage inventory while providing exemplary customer service. Ability to handle physical stock tasks and maintain a safety-first mindset is required.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Omnichannel Fulfillment
• Inventory Management
• Shipment Processing
• Customer Service
• Merchandising
• Stockroom Organization
• Order Picking
• Loss Prevention
• Visual Standards
• Retail Operations
• Inventory Reconciliation
• Inventory Staging
• Auditing
• Breakage Control
• Management
• Sales
• Visual Merchandising
• Stocks (Inventory)

• Retail
• Logistics
• Customer Service & Support
• Stock Associate
• Stocking Clerk
• Stock Clerks
• Stockers and Order Fillers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week