Wine Merchant
The Wine Merchant provides exceptional customer service while performing point-of-sale transactions and merchandising tasks. They are also responsible for meeting shift targets and participating in community-driven initiatives.
- On-site
- Ottawa, ON
- Posted Apr 28, 2026
- 1 position
Job summary
LOCATION: Wine Rack #174- 1619 Orleans Avenue, Gloucester, K1C 7E2 JOB DESCRIPTION: JOIN US & INSPIRE WITH EVERY GLASS! WHY JOIN WINE RACK? TO INSPIRE EVERY GENERATION TO SAVOUR THE SIMPLE JOYS OF LIFE. AS A WINE MERCHANT YOU WILL PROVIDE EXCEPTIONAL CUSTOMER SERVICE, WHILE WE PROVIDE YOU WITH A STRONG WINE EDUCATION TRAINING PROGRAM AND THE OPPORTUNITY TO LEARN AND TASTE ARTERRA’S AWARD WINNING WINES. ALL WHILE WORKING IN A FUN, FLEXIBLE STORE ENVIRONMENT. WHO YOU ARE: * Passionate about delivering exceptional customer experience * Retail experience an asset * Enjoy working in a fun, team environment * Enthusiastically engage and interact with customers * Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipments and replenishment * Meet and exceed shift targets * Participate in community-driven initiatives and festivals. * Flexibility to work evenings, weekends, and holidays * 19 years of age or older. High School or equivalent education is required. * Smart Serve Certification is required. * Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders. WHAT YOU CAN EXPECT FROM US: * Free access to our Employee Assistance Program * Paid Personal Care Days * Cash and Prize Incentives * Fun Culture and Environment * Wine Education Training /Tastings * An organization that cares about Corporate Social Responsibility * Training & Development Programs We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
What you’ll do
The Wine Merchant provides exceptional customer service while performing point-of-sale transactions and merchandising tasks. They are also responsible for meeting shift targets and participating in community-driven initiatives.
Requirements
Candidates must be at least 19 years old with a high school diploma or equivalent and a valid Smart Serve Certification. The role requires the physical ability to lift up to 21 kilograms and flexibility to work evenings, weekends, and holidays.
Benefits
• Employee Assistance Program • Paid Personal Care Days • Cash and Prize Incentives • Wine Education Training • Wine Tastings • Training & Development Programs
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Retail Sales
- Point of Sale (POS)
- Merchandising
- Inventory Replenishment
- Wine Knowledge
- Communication
- Teamwork
- Physical Stamina
Job areas
- Retail
- Customer Service & Support
- Food & Beverage
Additional details
- Minimum education
- High school
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
