Community Mental Health Worker

Job summary

The Community Mental Health Worker is responsible for the assessment, planning, intervention, and coordination of mental health services for adults with complex mental illness. They provide recovery-oriented case management, crisis response, and support for housing, income, and advocacy within a multidisciplinary team.

Job details

Requisition ID: 410794 Position Number: 20002357 Posting End Date: September 21, 2026 City: Winnipeg Employer: Winnipeg Regional Health Authority Site: WRHA Community Health Services - 135 Plaza Dr Department / Unit: Mental Health FG & RH Job Stream: Clinical Union: MAHCP Anticipated Start Date: 10/08/2026 FTE: 1.00 Anticipated Shift: Days;Evenings;Weekends Work Arrangement: In Person Daily Hours Worked: 7.25 Annual Base Hours: 1885 Salary: $46.905, $49.588, $52.425, $55.423, $58.584, $60.324 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview “Our Vision is Healthy People, Vibrant Communities, Care for All”. To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities. The Community Mental Health Worker is responsible for assessment, planning, intervention and coordination of mental health services and supports provided to individuals with mental health concerns. The position will report to the Team Manager and receive clinical supervision from a Community Mental Health Clinical Specialist. The Community Mental Health Worker provides recovery-oriented case management service to adults with complex and enduring mental illness, including co-occurring substance use concerns. The incumbent will coordinate and deliver a range of services including: specialized mental health treatment, crisis response service, general health, housing, income support, protection and advocacy, individual outreach services, and general engagement and support to family and natural supports. Experience Minimum of 4 years directly related community mental health experience. Education (Degree/Diploma/Certificate) BSW, OT, PT, BScPN, RPN, BN, RN, SLP, RD, or related health/human services degree required. Equivalent education and experience may be considered. Certification/Licensure/Registration Current license and/or registration in field of expertise. Requires a valid driver’s license and a vehicle. If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada. Qualifications and Skills Knowledgeable and skilled in recovery-oriented practice. Knowledge and understanding and ability to work within the bio/psycho/social/spiritual model of mental health. Effective networking, partnership and collaboration skills. Comprehensive knowledge and expertise in assessment, crisis intervention, and wellness, recovery and service planning. Able to use problem-resolution skills to handle sensitive and complex issues related to multiple service involvement. Exceptional ability to coordinate resources and provide interventions and support to individuals with complex needs and multi-system involvement. Knowledge of mental health concerns across the lifespan. Excellent organizational, communication and interpersonal skills. Ability to work in a community setting as a member of a multidisciplinary team serving diverse populations and presenting issues. Demonstrated ability to function creatively and independently. Ability to balance work requirements, including consultation with other professionals and service providers as required. Expertise in the area of mental health, including co-occurring substance use issues. Knowledge of the principles of trauma-informed care, equity, cultural safety and diversity. A sound understanding of mental health, population health, health promotion, and primary health care. Ability to work in an integrated community team. Demonstrated ability to problem-solve complex situations and manage sensitive issues. Demonstrated ability to function as a team member; working collaboratively across sectors; as an active participant in multi-disciplinary teams. Proficiency in computerized systems including Windows environment, word processing, email, and databases. Adheres to all safety and health regulations and safe work practices. May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities. Physical Requirements Ability to travel to meetings at various locations and see individuals in community settings. Flexible scheduling is required to balance individual needs and consultation schedules. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

The Community Mental Health Worker is responsible for the assessment, planning, intervention, and coordination of mental health services for adults with complex mental illness. They provide recovery-oriented case management, crisis response, and support for housing, income, and advocacy within a multidisciplinary team.

Requirements

Candidates must possess a degree in a health or human services field such as BSW, OT, or nursing, along with a minimum of 4 years of directly related community mental health experience. A valid driver's license and vehicle are required, as well as current professional registration and the ability to pass criminal and abuse registry checks.

Listed skills

• crisis intervention · Preferred
• Collaboration · Preferred
• interpersonal skills · Preferred
• case management · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mental health assessment
• Crisis intervention
• Case management
• Recovery-oriented practice
• Collaboration
• Networking
• Problem-resolution
• Resource coordination
• Trauma-informed care
• Cultural safety
• Population health
• Primary health care
• Multidisciplinary teamwork
• Computerized systems
• Communication skills
• Interpersonal skills
• Community Mental Health
• Trauma Informed Approaches
• Advocacy
• Valid Driver's License
• Planning
• Mental Health
• Case Management
• Clinical Supervision
• Community Mental Health Services
• Community Health
• Crisis Intervention
• Crisis Management
• Cultural Safety
• Disabilities
• Word Processing
• Electronic Funds Transfer
• Health Promotion
• Human Services
• Interpersonal Communications
• Problem Solving
• Mental Diseases
• Organizational Communications
• Population Health
• Primary Health Care
• Registered Dietitian (RD/RDN)
• Income Support
• Service Planning
• Coordinating
• Registered Practical Nurse

Job areas

• Healthcare
• Social Services
• Government & Public Sector
• Community Mental Health Worker
• Mental Health Assistant
• Health Care Assistants
• Psychiatric Aides