Patient Registration Clerk (Bilingual) - Repost

Job summary

The Patient Registration Clerk is responsible for performing clerical duties, including registering patients and obtaining demographic information. They also manage receptionist functions, maintain death records, and coordinate with health records departments.

Job details

Requisition ID: 410263 Position Number: 20068039 Posting End Date: Open Until Filled City: Winnipeg Site: St. Boniface Hospital Department / Unit: Patient Registration - SBH Job Stream: Non-Clinical Union: CUPE Anticipated Start Date - End Date: ASAP - 12/31/2027 Reason for Term: Maternity Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $23.665, $24.358, $25.073, $25.811, $26.568 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Patient Registration Clerk is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned. Experience One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.). A combination of education and experience will be considered. Education (Degree/Diploma/Certificate) Grade XII or recognized equivalent. Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or, Successful completion of a recognized medical terminology course. Certification/Licensure/Registration Not Applicable Qualifications and Skills Fluently bilingual in both English and French. Keyboarding speed: 35 wpm. Ability to work in a Windows operating environment. Ability to retain information which is of a confidential nature. Good interpersonal communication skills. Demonstrated problem-solving skills. Legible handwriting. Strong interpersonal skills and telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. Ability to multi-task in a fast-paced environment. **The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department. Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines. A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION Physical Requirements Physically capable of assisting patients in wheelchairs, with luggage, etc. This maternity/parental term may expire sooner than the date indicated, subject to written notice of a minimum two (2) weeks, or one (1) pay period, whichever is longer. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

The Patient Registration Clerk is responsible for performing clerical duties, including registering patients and obtaining demographic information. They also manage receptionist functions, maintain death records, and coordinate with health records departments.

Requirements

Candidates must have at least one year of related office or clinical experience and a Grade XII education or equivalent. Successful completion of a medical office secretarial program or medical terminology course is required, along with bilingual proficiency in English and French.

Listed skills

• Problem solving · Preferred
• Multi-Tasking · Preferred
• Data entry · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Bilingual
• Medical terminology
• Clerical duties
• Patient registration
• Receptionist functions
• Data entry
• Keyboarding
• Interpersonal communication
• Problem-solving
• Multi-tasking
• Windows operating environment
• Confidentiality
• Telephone manner
• Stress management
• Communication
• Management
• Problem Solving
• French Language
• Interpersonal Communications
• Clerical Works
• Multitasking
• Community Health
• Multilingualism
• Bilingual (French/English)
• Demography
• Disabilities
• Medical Records
• Patient Assistance
• Patient Registration
• Hand Writing
• Electronic Funds Transfer
• Medical Terminology

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Patient Registration Clerk
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other