Unit Clerk - Ambulatory Care

Job summary

The incumbent acts as a communication link for the unit, managing telephone calls, scheduling appointments, and transcribing physician orders. They are also responsible for maintaining patient charts, entering data into information systems, and preparing payroll information for the area.

Job details

Requisition ID: 410796 Position Number: 20007890 Posting End Date: September 21, 2026 City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Pre-Admission Clinic Job Stream: Clinical Support Union: CUPE Anticipated Start Date: October 9, 2026 FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $22.475, $23.136, $23.816, $24.515, $25.238, $25.982 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate documentation is completed accurately. Acts as communication link for the unit, answering telephone calls, determining urgency, and forwarding calls or taking and relaying messages. Obtains, assembles and maintains charts. Transcribes physicians’ orders. Schedules appointments/tests for patients and obtains test results. Performs a variety of tasks for the care and comfort of patients. Prepares payroll information for the area. Maintains clinic/unit supplies, compiles statistical information and performs other miscellaneous duties as required. Enters patient data into applicable information systems. Follows all HSC policy and procedures and or specific clinic standard operating procedures. Experience Previous related work experience preferred. Current hospital-based information systems/programs; scheduling systems/programs preferred. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards. Successful completion of a recognized Unit Clerk training program required. Medical terminology (75% pass mark) required. Certification/Licensure/Registration Not Applicable Qualifications and Skills Typing/keyboarding skills minimum 40 wpm required. Excellent command of the English language (both oral and written). Ability to organize, manage time and prioritize workload. Ability to work independently and as part of a team and seek assistance as necessary. Ability to communicate effectively. Ability to recognize and pursue self-development opportunities. Ability to respond to a variety of simultaneous demands. Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc. Ability to perform as a team member and seek assistance as necessary. Preference will be given to candidates competent in an Aboriginal language and/or knowledgeable in Aboriginal customs, beliefs, and practices. Physical Requirements Must be able to function effectively in a fast-paced environment with frequent interruptions. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

The incumbent acts as a communication link for the unit, managing telephone calls, scheduling appointments, and transcribing physician orders. They are also responsible for maintaining patient charts, entering data into information systems, and preparing payroll information for the area.

Requirements

Candidates must have a high school diploma and a recognized Unit Clerk training program certificate. Proficiency in medical terminology and a minimum typing speed of 40 wpm are required.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• Multidisciplinary Team Collaboration · Preferred
• Attention to detail · Preferred
• record keeping · Preferred
• Communication · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Unit clerk duties
• Medical terminology
• Typing
• Keyboarding
• Scheduling
• Data entry
• Communication
• Time management
• Multidisciplinary team collaboration
• Record keeping
• Transcription
• Information systems
• Office equipment operation
• Attention to detail
• Problem solving
• Employment Equity
• Self Development
• Planning
• Medical Records
• Information Systems
• Information Technology
• English Language
• Standard Operating Procedure
• Health Sciences
• Medical Terminology
• Time Management
• Workplace Diversity
• Registration
• Transcribing
• Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Ambulatory Care Manager
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive