Lift Operator

What the role is all about: WinSport’s Lift Operations team is a vital component of the day-to-day operations of our Ski Hill. We are a safety-focused team that values showing up to have fun, supporting each other, and exceeding guests' expectations. As a Lift Operator you strive to approach your work to align with our 6 values which are at the core of who we are and what we do at WinSport. * Safety * Integrity * Belonging * Collaboration * Inspiration * Sustainability What you will be doing: * Provide a safe, consistent, and enjoyable experience to all our guests * Assist and educate guests with safe loading and riding of all lifts and carpets * Proactively engage with guests using the lifts and around the park * Monitor RFID ticketing system and ensure all guests using the lift have a valid ticket or pass * Maintain all operational aspects of lifts, including ramps, chairs, mazes, tools, signs, etc. * Provide a groomed and litter-free environment to guests * Other duties as assigned What you bring: * Excellent communication and customer service/experience skills * Positive attitude and supportive team member * Ability to maintain composure and react quickly and thoughtfully under pressure or emergencies * Flexible schedule to meet operational needs; variety of shifts available * Previous experience is considered an asset You will be: * Spending extended hours outdoors in adverse weather conditions * Working extended hours standing * Challenged with a fast paced environment – expected to monitor up to 12 different people every 9 seconds diligently * Lifting, carrying, pushing and pulling 10 – 30 pounds Employment Dates & Times * Seasonal position that will start early November and conclude April (weather dependent) * Full-time and part-time hours available. * Weekend availability is required. * Must be able to work a minimum of 2 shifts per week. * Must be available for training dates (planned November 14 & 15, 2026). * Must be available over the holiday season (December 20, 2026 - January 3, 2027) * Compensation for this position is $16/hour. WINSPORT TEAM MEMBER PERFORMANCE EXPECTATIONS AND BEHAVIOURS * Collaboration * Takes responsibility for their part of shared work * Communicates clearly with teammates and partners to support team and guest outcomes * Steps in to support others when needed * Safety * Follows safe work practices consistently * Notices hazards and speaks up early * Adjusts behaviour when conditions change * Integrity * Does what they say they will do, follows shared standards, and owns their responsibilities * Is honest about mistakes and works to fix them * Asks for help when needed to meet commitments * Sustainability * Focuses on priority work and avoids unnecessary rework * Uses time, equipment, and resources responsibly * Adjusts approach when plans or conditions change * Inspiration * Brings positive energy, enthusiasm, and joy to every guest interaction * Helps guests feel welcomed, valued, and appreciated * Listens to guest feedback and responds with care and action * Belonging * Treats guests and teammates with respect and care * Practices active listening in daily interactions * Includes others and avoids behaviours that exclude or dismiss What We Can Offer You: If an unforgettable experience working alongside an amazing team wasn’t enough, as a WinSport Team Member you also receive the added benefits of: * Free WinSport Season pass * Free parking * Reciprocals at other resorts * Food, beverage, retail and program discounts * Access to our world-class gym facility We provide a culture where we value and take care of our people. We have a robust workplace wellness program that supports the physical, emotional, social and financial wellness of our team members. Discover, Develop, and Excel with WinSport: Working with WinSport means you will be part of one of the most unique winter sport institutes in the world. You will be rubbing shoulders with athletes of all levels and disciplines, and you will be working in a world-class facility that showcases exceptional services to support our guests in training and maintaining an active lifestyle. You will thrive and be supported as you discover, develop and excel in your role at WinSport.

The Lift Operator is responsible for ensuring guest safety during the loading and riding of lifts and carpets while maintaining operational equipment. They must proactively engage with guests, monitor ticketing systems, and keep the environment clean and litter-free.

Candidates should possess excellent communication and customer service skills with the ability to remain composed under pressure. The role requires physical stamina for standing and working outdoors in adverse weather conditions, along with availability for weekends and holidays.

• Free WinSport season pass • Free parking • Reciprocals at other resorts • Food, beverage, retail and program discounts • Access to world-class gym facility • Workplace wellness program

• safety monitoringPreferred
• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• CommunicationPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Safety monitoring
• Problem solving
• Teamwork
• Operational maintenance
• Conflict resolution
• Time management
• Composure
• Positivity
• Microsoft Excel
• Customer Service
• Issue Tracking
• Operations
• Workplace Wellness

• Sports & Recreation
• Customer Service & Support
• Hospitality
• Security & Safety
• Lift Operator
• Sailor / Deckhand / Marine Oiler
• Ships' Deck Crews and Related Workers
• Sailors and Marine Oilers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week