Bilingual Account Manager (French/English )

Job summary

Manage and grow existing retail and dealer accounts while prospecting for new accounts, identifying sales opportunities, and meeting sales targets. Recommend products and promotions, make outbound calls, prepare quotes and process orders, maintain CRM records, and coordinate with internal teams to support customers.

Job details

Bilingual Account Manager Wireless Xplosion Ltd. — Scarborough, Ontario Full-Time | On-Site About Wireless Xplosion Wireless Xplosion Ltd. is a Canadian technology and consumer electronics distributor with over 20 years of experience serving retailers and dealers across Canada. We distribute mobile accessories, consumer electronics, gaming products, and technology brands through an established network of independent retailers and retail partners. We are looking for a Bilingual Account Manager to join our growing sales team and develop strong, long-term relationships with our retail dealer network. The Role As a Bilingual Account Manager, you will be responsible for managing existing customer accounts, developing new retail accounts, increasing sales, and identifying opportunities to introduce customers to new products and brands. This is a hands-on sales role for someone who enjoys speaking with customers, building relationships, following up on opportunities, and closing business. Key Responsibilities Manage and grow an assigned portfolio of retail and dealer accounts. Develop strong relationships with existing customers through regular phone calls, emails, and follow-ups. Identify opportunities to increase sales within existing accounts. Introduce customers to new products, brands, promotions, and seasonal programs. Prospect and develop new retail accounts across Canada. Make outbound sales calls and follow up on leads and quotations. Prepare quotes, process orders, and coordinate with internal teams to ensure smooth order fulfillment. Monitor customer purchasing activity and identify opportunities for additional sales. Follow up on outstanding quotes, orders, backorders, and customer requests. Maintain accurate customer information, notes, and sales activities in the CRM. Work closely with purchasing, warehouse, and customer service teams. Help customers select the right products based on their business and customer base. Participate in sales promotions, product launches, and dealer programs. Meet monthly and quarterly sales targets. Requirements Fluent in English and French — spoken and written. 2+ years of experience in account management, inside sales, wholesale, distribution, or B2B sales. Strong communication and relationship-building skills. Comfortable making a high volume of outbound calls. Confident asking for the sale and following up consistently. Strong organizational and time-management skills. Comfortable working with CRM systems, Shopify, Microsoft Office, and email. Ability to manage multiple customer accounts and priorities. Strong attention to detail. Positive, energetic, and results-oriented attitude. Experience in mobile accessories, consumer electronics, wireless, technology, or retail is an asset. What We're Looking For The ideal candidate is not simply an order taker. We want someone who actively looks for opportunities to grow accounts. You should be comfortable picking up the phone, speaking with retailers, understanding their business, recommending products, and turning conversations into sales. You should also be comfortable working in a fast-paced distribution environment where priorities can change quickly. What We Offer Competitive salary plus performance-based incentives. Full-time, on-site position in Scarborough, Ontario. Opportunity to work with established technology and consumer electronics brands. Existing customer base plus opportunities for new account development. A growing Canadian distribution company with over 20 years of industry experience. Opportunities for professional growth and increased responsibility. Position Details Position: Bilingual Account Manager Location: Scarborough, Ontario Employment Type: Full-Time, On-Site Languages: English & French Industry: Technology / Consumer Electronics / Wholesale Distribution Reports To: Sales Management How to Apply Please submit your resume along with a brief description of your B2B sales or account-management experience and your French/English proficiency.

What you’ll do

Manage and grow existing retail and dealer accounts while prospecting for new accounts, identifying sales opportunities, and meeting sales targets. Recommend products and promotions, make outbound calls, prepare quotes and process orders, maintain CRM records, and coordinate with internal teams to support customers.

Requirements

Requires fluency in spoken and written English and French, plus at least two years of experience in account management, inside sales, wholesale, distribution, or B2B sales. Candidates should have strong communication, organization, follow-up, and sales skills, and be comfortable with outbound calling, CRM systems, Shopify, and Microsoft Office.

Benefits

• Performance-Based Incentives
• Professional Growth Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• CRM Management · Preferred
• Shopify · Preferred
• Account Management · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• B2B Sales
• Inside Sales
• Outbound Calling
• Customer Relationship Building
• Sales Prospecting
• Account Growth
• Sales Negotiation
• Quote Preparation
• Order Processing
• CRM Management
• Shopify
• Microsoft Office
• Customer Service
• Time Management
• English and French Fluency

Job areas

• Sales
• Customer Service & Support
• Retail
• Technology
• Management & Leadership