Showroom Consultant

Job summary

Provide professional consultative service to customers regarding plumbing, lighting, and appliances while collaborating on design planning. Manage the sales cycle including developing quotations, processing orders, and resolving customer concerns.

Job details

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! Reporting to the Showroom Manager, your responsibilities will include to: Provide customers with a professional, approachable and informative service on all products (plumbing, lighting and appliances) Identify customer needs & wants and provide a consultative/solution based service Collaborate on design planning with creative & tailored recommendations (contractors and customers) Develop quotations, process sales orders, manage deliveries and returns Respond to all customer inquiries and action new opportunities Resolve all concerns & issues Qualifications Previous retail sales experience required A flair for design or design background is preferred High level of commitment to exceptional customer service Excellent problem solving, interpersonal and communication skills Requires a self-motivated team player capable of managing multiple priorities in a rapidly changing environment Professional demeanor and presentation Computer proficiency an asset Ability to work both individually and in a team environment Knowledge of the plumbing or lighting industry an asset Post-Secondary experience in Business or a related program preferred Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications. #INDSAL Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. Wolseley Canada is committed to an inclusive, barrier-free recruitment process. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.

What you’ll do

Provide professional consultative service to customers regarding plumbing, lighting, and appliances while collaborating on design planning. Manage the sales cycle including developing quotations, processing orders, and resolving customer concerns.

Requirements

Previous retail sales experience is required, with a preference for a design background or post-secondary education in business. Candidates must possess strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Consultative Selling
• Design Planning
• Customer Service
• Problem Solving
• Interpersonal Communication
• Order Processing
• Quotation Development
• Computer Proficiency
• Time Management
• Professionalism
• Self-Motivation
• HVAC
• Communication
• Sales
• R (Programming Language)
• Plumbing
• Showrooms
• Wholesaling
• Customer Inquiries

Job areas

• Retail
• Sales
• Customer Service & Support
• Trades
• Construction
• Showroom Consultant
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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