Personal Support Worker (2026-186-CC)

Job summary

The Personal Support Worker provides essential assistance with daily living activities to seniors and adults with disabilities to promote independence and dignity. They are responsible for documenting health changes, administering medication, and collaborating with interdisciplinary teams to ensure high-quality, culturally competent care.

Job details

Competition # 2026-186-CCPersonal Support Worker (2026-186-CC)Employment Type:Personal Support Worker, Bargaining Unit (2 Vacancies) Work Hours:14 hours/week (Sat & Sun 12-8pm)Work Setting:Onsite – Limited Opportunities to work remotely: 185 Cummer Avenue, Toronto, ONSalary:$23.21/hourApplication Deadline:October 5, 2026, by 11:59 pm Program Overview – Supportive Housing, Community Care Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible.In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization. What You Will Do Deliver client-centered, culturally competent personal care that promotes dignity and independence. Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care. Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping. Provide medication assistance or reminders in line with policy. Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies. Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly. Maintain accurate progress notes and communication logs in client files and management software. Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care. Respond appropriately to changes in behaviour and escalate to management when needed; work with interdisciplinary teams to support clients. Apply proper food handling, infection prevention, and personal protective equipment practices. Monitor program supplies and report shortages to the Manager. Respond appropriately to emergencies following established protocols. Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required. Foster teamwork and uphold anti-racism and community development principles within the program. Maintain ongoing education and training as directed; represent the unit on internal committees when assigned. Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given. Working Conditions This position includes some evening, and weekend shifts each month. Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or situations where clients may use substances or experience incontinence. Clients may express distress through language or behavior, including swearing Ability to lift up to 40 lbs is required. What You Bring to the Team PSW Certification (required). Commitment to a client-centered, culturally competent approach that ensures high-quality personal care. Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs). Knowledge of behavioral management techniques and strategies for responsive care. Familiarity with gerontology issues, as well as health care and social service systems. What Will Set You Apart Strong communication skills—verbal, written, listening, and reporting. Ability to work effectively as part of a collaborative team. Flexibility and sound judgment in assessing and responding to client needs. Knowledge of behavioral management techniques and approaches. Understanding of gerontology issues, health care, and social service systems. Food safety handling skills (Food Handling Certificate is an asset). Commitment to maintaining personal and program environment hygiene.

What you’ll do

The Personal Support Worker provides essential assistance with daily living activities to seniors and adults with disabilities to promote independence and dignity. They are responsible for documenting health changes, administering medication, and collaborating with interdisciplinary teams to ensure high-quality, culturally competent care.

Requirements

Candidates must hold a valid PSW Certification and demonstrate a strong understanding of supporting clients with activities of daily living. The role requires the ability to lift up to 40 lbs and a commitment to maintaining a safe, hygienic, and inclusive environment.

Listed skills

• Teamwork · Preferred
• Documentation · Preferred
• Communication · Preferred
• Personal Care · Preferred
• Infection Prevention · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Personal care
• Activities of daily living
• Behavioral management
• Gerontology
• Medication assistance
• Documentation
• Communication
• Teamwork
• Infection prevention
• Food handling
• Cultural sensitivity
• Emergency response
• Client-centered care
• Health care systems
• Social service systems

Job areas

• Healthcare
• Social Services
• Customer Service & Support