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Windsor, Ontario
Xodus Travel Services Inc. provides customized solutions for Travel Insurance Distribution, Emergency Assistance, Case Management, Claims and Cost Containment.
On-site · Windsor
The Partner Success Manager acts as the primary liaison for strategic partners, managing relationships and ensuring high levels of service satisfaction. They are responsible for driving account growth, monitoring service performance, and collaborating with internal teams to deliver operational excellence.
On-site · Windsor
The Team Leader will oversee daily operations for the Travel Assistance and Distribution teams while fostering a collaborative environment. They are responsible for implementing operational strategies, managing budgets, and ensuring high levels of customer satisfaction through effective team leadership.
Remote · Ontario, Canada
The Case Coordinator supports travelers experiencing medical emergencies abroad by managing their cases from onset until they return home or continue their trip. Responsibilities include coordinating with healthcare providers, arranging medical transport, and maintaining empathetic communication with claimants.
On-site · Windsor
The Claims Examiner will valuate and adjudicate travel insurance claims by reviewing documentation against policy terms and calculating benefit payments. They will also manage claim files from receipt to resolution while communicating status updates to claimants via voice and digital channels.
On-site · Windsor
The Project Manager is responsible for orchestrating the successful delivery of projects by managing resources, timelines, and stakeholder expectations. They will lead cross-functional teams through the project lifecycle to ensure goals are met within scope, time, and budget constraints.
On-site · Windsor
The Project Coordinator supports daily project delivery by tracking tasks, maintaining schedules, and preparing status reports. They also manage project documentation, coordinate meetings, and assist with budget tracking and administrative tasks.
On-site · Windsor
The Team Leader will oversee daily operations for Travel Assistance and Distribution teams while implementing strategies to enhance efficiency and customer satisfaction. They will also manage cross-functional collaboration, monitor performance KPIs, and ensure compliance with industry regulations.
On-site · Windsor
The Partner Success Manager acts as the primary liaison for strategic partners, managing relationships and ensuring high levels of service satisfaction. They are responsible for driving account growth, monitoring service level agreements, and collaborating with internal teams to deliver operational excellence.
On-site · Windsor
The Fin-Ops Specialist manages the organization's outgoing payments, including batching, release, and vendor payment relationships. They are also responsible for reconciling banking and claims platforms, monitoring payment status, and ensuring trust accounts are properly funded.
Remote · British Columbia, Canada, Ontario, Canada, Quebec, Quebec, Canada
The Travel Assistance Advisor provides empathetic support to travelers experiencing medical emergencies or travel interruptions. They manage omni-channel communications to connect clients with medical services and explain insurance coverage details.
