Service and Sales Coordinator

Job summary

The Service and Sales Coordinator manages customer inquiries, schedules installations, and maintains inventory levels at XPEL locations. They also handle administrative tasks, including invoicing, billing, and vehicle inspections to ensure a professional customer experience.

Job details

Job Summary: The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations. Job Duties Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services Assist with creating and maintaining installer schedules and scheduling of customer installs Track order progress and communicate with customers accordingly Check-in vehicles and inspect for pre-existing damages Creating estimates, invoicing and billing Reporting and processing of RA’s and payment credits. Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations Create are review job lists for all locations Assisting the Market Manager with administrative and office work as needed Occasionally helping to shuttle vehicles from one location to another (current driver license required) Other duties as assigned Job Requirements High School Diploma or GED 18+ years old with 2 years of driving experience. Must have a current and valid driver’s license with a clean driving record. Must meet insurability requirements under the company’s motor vehicle insurance policy. 2+ years' experience preferred in a sales or administrative role Knowledge of Excel, Word, Power Point and General Microsoft Office Applications Ability to communicate professionally and effectively Excellent phone, interpersonal, and organizational skills Demonstrates a sense of urgency and timeliness Ability to work independently with limited supervision Demonstrates a sense of urgency and timeliness Ability to work independently with limited supervision XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What you’ll do

The Service and Sales Coordinator manages customer inquiries, schedules installations, and maintains inventory levels at XPEL locations. They also handle administrative tasks, including invoicing, billing, and vehicle inspections to ensure a professional customer experience.

Requirements

Candidates must have a high school diploma or GED and at least two years of driving experience with a valid license. Proficiency in Microsoft Office applications and previous experience in a sales or administrative role are preferred.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Vehicle Inspection · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Billing · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Support
• Scheduling
• Inventory Management
• Invoicing
• Billing
• Administrative Support
• Vehicle Inspection
• Microsoft Office
• Excel
• Word
• PowerPoint
• Communication
• Interpersonal Skills
• Organizational Skills
• Time Management
• Good Driving Record
• Valid Driver's License
• Microsoft Excel
• Sales
• Microsoft PowerPoint

Job areas

• Customer Service & Support
• Administrative
• Sales
• Logistics
• Retail
• Sales and Service Coordinator
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

More jobs from XPEL