System Administrator

Yellow Brick Games is seeking a System Administrator with a focus on Windows Device Management and End User Support. You will help lead, implement and maintain vital systems that power all aspects of the business. Yellow Brick Games is based in Quebec City, Canada, and we are open to discuss remote-work situations. We are committed to diversity, and all qualified applicants will receive consideration for employment without regard to place of origin, age, status, religious beliefs, personal orientations, or physical condition. Responsibilities Deployments of software and system upgrades, ensuring vulnerabilities are timely addressed according to established SLA’s and with minimal disruption to users. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software. Frontline response to incoming IT Helpdesk messages/calls, emails, and tickets. Assist with monitoring and maintaining IT asset inventory, ensuring proper allocation, maintenance, and replacement cycles. Contribute to knowledge base development for ongoing technical improvements and user self-service solutions. Assist in conducting regular system audits to ensure compliance with organizational goals, established SLA’s, licensing and regional requirements. Requirements French and English, spoken and written. Minimum 2+ years of relevant job experience. Ability to participate in an on-call rotation program. Staying updated with relevant emerging technologies, threats and continuously evolving skills. Ability to support and present ideas in a case-by-case user-friendly language. Proficiency in Microsoft technologies, including but not limited to Azure, Entra ID, Exchange Online, Teams, Office, and Intune. Ability to operate hand tools and to lift and carry items up to 40lbs (18 kg). At a minimum, an executable and functional understanding of: Microsoft Intune. PowerShell and Batch Scripting. Hands-on hardware and software troubleshooting. At a minimum, a fundamental understanding of: Security. Networking. Containerization technologies such as K8s and Docker. At least one cloud-based platform such as AWS/Azure/GCP. The importance of ITGC and IT Frameworks such as the ITSG-33, NIST CSF and ISO 27001, etc. INTERESTED IN THIS POSITION? Tell us why you’d be the ideal candidate by sending us a brief word of introduction, along with your resume as an attachment. Please indicate the position you are applying for in the subject line. Apply here Back to Jobs

The role involves deploying software upgrades, managing end-user workstations, and providing frontline IT helpdesk support. Additionally, the administrator will maintain IT asset inventories and conduct regular system audits for compliance.

Candidates need at least 2 years of experience and proficiency in Microsoft technologies like Azure, Intune, and Entra ID. A fundamental understanding of networking, containerization, and IT frameworks such as NIST or ISO 27001 is also required.

• Microsoft AzurePreferred
• KubernetesPreferred
• DockerPreferred
• Amazon Web ServicesPreferred
• Google CloudPreferred

Identified from the job description. Confirm important requirements above.

• Windows Device Management
• End User Support
• Microsoft Intune
• Azure
• Entra ID
• Exchange Online
• Microsoft Teams
• PowerShell
• Batch Scripting
• Hardware Troubleshooting
• Software Troubleshooting
• K8s
• Docker
• AWS
• GCP
• ITGC

• Technology
• Software
• Customer Service & Support
• Security & Safety

Minimum experience

2+ years

Apply by

Aug 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level