reservations supervisor

Education: No degree, certificate or diploma. Asset languages: Cantonese. Work setting: Travel agency. General office. Hospitality industry. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. Supervision: 5-10 people. Computer and technology knowledge: MS Outlook. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Standing for extended periods. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Team player. Time management. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Day. Weekend. Overtime required. Financial benefits: Gratuities. Other benefits: Free parking available. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth.

• Gratuities • Free parking available

Identified from the job description. Confirm important requirements above.

• Additional information Security and safety Criminal record check Work conditions and physical capabilities Attention to detail Fast-paced environment Large work

Minimum education

College diploma

Apply by

Aug 26, 2026