Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Team Lead will provide leadership support to the store team, driving sales and profitability through effective operations and customer experience. They are responsible for inventory management, visual merchandising, and coaching team members to achieve performance goals.
Job details
At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™. YETI is actively seeking a Full-Time Team Lead for our store located in Chinook Centre in Calgary, AB. You will provide leadership support and direction to the store team and successfully execute company strategies. You will help coach and motivate a team of YETI brand enthusiasts who provide exceptional customer service. You have a customer first mindset, and thrive in a fast-paced, and results-oriented environment. YETI stores act as a community hub for the outdoor enthusiast. A place where pursuit driven individuals can connect with the community, share their experiences and foster new relationships rooted in authenticity. We are BUILT FOR THE WILD™. Key Responsibilities: Sales and Operations: Drives store sales and profitability by executing effective operations and prioritizing the customer experience. Supports Store Manager with delivering on sales goals, executing daily store operations and team communication Drives inventory receiving and replenishment processes efficiently and accurately Executes new product launch floor sets and merchandising direction aligned with brand strategy Holistically owns division of responsibility which includes inventory and product processing, visual merchandising, and community events Customer and Brand Experience: Provides exceptional customer service with the ability to identify the best product for their pursuits Passionate about YETI brand and inspires customers to become lifetime YETI customers Supports execution of community marketing events within the store Talent Management: Supports team coaching and development of key skillsets to accelerate sales performance Assesses Guide performance and share observations with Store leadership to address development opportunities Builds strong team morale and inspire team to perform at an exceptional level Communicates clearly and concisely with a variety of stakeholders and customers Qualifications: High school diploma and/or equivalent At least 2 years of leadership experience in a fast-paced, specialty retail environment Experience using new technology and adopting new processes to increase profitability Passion for outdoor pursuits Available to work a flexible schedule including weekends, evenings, and holidays Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift Applicants must be currently authorized to work in Canada on a full-time basis without the need for employer sponsorship #LI-KF1 #LI-On-site Benefits & Perks: Click here to learn about the benefits and perks we offer at YETI. YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html. All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Pay Range: $19.50 - $25.88 Hourly CAD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. YETI Applicant Privacy Notice YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com.
What you’ll do
The Team Lead will provide leadership support to the store team, driving sales and profitability through effective operations and customer experience. They are responsible for inventory management, visual merchandising, and coaching team members to achieve performance goals.
Requirements
Candidates must have at least 2 years of leadership experience in a fast-paced specialty retail environment and a high school diploma or equivalent. The role requires the ability to work a flexible schedule and perform physical tasks such as lifting up to 50 pounds.
Listed skills
- Team Leadership · Preferred
- Inventory management · Preferred
- Customer service · Preferred
- Coaching · Preferred
- Operations Management · Preferred
- Communication · Preferred
- Problem solving · Preferred
- Time management · Preferred
- adaptability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Retail sales
- Team leadership
- Inventory management
- Visual merchandising
- Customer service
- Coaching
- Operations management
- Product replenishment
- Community engagement
- Sales strategy
- Communication
- Problem solving
- Time management
- Adaptability
- Retail Operations
- Brand Strategy
- Talent Management
- Customer Service
- Community Marketing
- Sales
- Leadership
- Innovation
- Merchandising
- New Product Development
- Operations
- Team Leadership
- Visual Merchandising
Job areas
- Retail
- Sales
- Customer Service & Support
- Management & Leadership
- Retail Store Key Holder
- Key Holder
- Shopkeepers
- First-Line Supervisors of Retail Sales Workers
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