Facility Services Manager

Job summary

The Facility Services Manager provides hands-on leadership for the safe and efficient operation of the YMCA facility, overseeing maintenance, housekeeping, and asset management. They are responsible for ensuring regulatory compliance, managing departmental budgets, and fostering a culture of service excellence among staff and contractors.

Job details

Salary Starting At: $63,561 annually commensurate with experience Position Grade: Grade 5 Department: Health, Fitness & Aquatics Location: Laurier Brantford Family YMCA, 100 Water St., Brantford, Ontario Work Hours: Up to 40 hours per week Position Type: Full time with benefits and a complimentary YMCA membership Deadline to Apply: September 11, 2026 Anticipated Start Date: October 2026 No. of Vacancies: 1 Why You’ll Love Working With Us In addition to working with an amazing team in an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success, we offer: * Paid Vacation Entitlements that increase with seniority (subject to eligibility) * Competitive total compensation packages * Group health and benefits plans (includes medical, dental, and prescription medication, subject to eligibility) * Generous pension plans with employer matching * Free YMCA HBB Health & Fitness Memberships * Professional development opportunities including paid training and access to YMCA education scholarships and incentives * Reduced rates for YMCA HBB Child Care, Camp, and Child & Youth programs (subject to eligibility) * Employee and Family Assistance Program (EFAP) * Opportunities for career advancement Position Overview We believe that it is through the power of our amazing people that the #YSavesLives. By joining the YMCA of Hamilton|Burlington|Brantford, you will contribute to creating safe, welcoming, and well-maintained spaces where members, participants, staff, volunteers, and the community can thrive. The Facility Services Manager is a hands-on leadership role responsible for ensuring the safe, efficient, and effective operation of the Laurier Brantford Family YMCA. This position provides comprehensive oversight of facility maintenance, housekeeping operations, asset management, contractor relationships, regulatory compliance, preventative maintenance programs, and facility safety initiatives. Reporting directly to the General Manager, Laurier Brantford Family YMCA, with indirect reporting to the General Manager, Facility Assets, the Facility Services Manager plays a key leadership role in delivering YMCA standards of service excellence, maintaining regulatory compliance, and supporting a high-quality member experience. This is an exciting opportunity for a collaborative and solutions-focused facilities professional who is passionate about building operations, leadership, safety, and community impact. What You’ll Do: * Facility Operations & Asset Management: Provide hands-on leadership to ensure YMCA facilities are safe, clean, well-maintained, and operating efficiently. Oversee the maintenance of building systems, including HVAC, electrical, plumbing, life safety and pool systems, while developing and implementing preventative maintenance programs that minimize downtime, optimize asset performance, and support long-term facility sustainability. * Health, Safety & Regulatory Compliance: Ensure compliance with regulatory requirements, YMCA policies, and industry standards, including Occupational Health & Safety, WHMIS, TSSA, Life Safety, and Pool Operations requirements. Coordinate inspections, maintain compliance documentation, and support emergency preparedness initiatives. * Budgeting, Procurement & Administration: Manage departmental budgets, procurement activities, contractor relationships, and facility projects. Monitor expenditures, identify operational efficiencies, and support capital planning and maintenance priorities. * Service Excellence & Relationship Management: Serve as the primary point of contact for facility-related matters, building positive relationships with members, staff, volunteers, contractors, and community partners while ensuring YMCA service standards are consistently achieved. * Leadership & Team Development: Lead, coach, and support facility staff by providing day-to-day operational guidance and fostering a culture of safety, accountability, collaboration, and service excellence. Support recruitment, scheduling, performance management, and staff development. What You’ll Bring * Two-year post-secondary education in Building Operations, Engineering Technology, Facilities Management, or a related field. * Minimum five (5) years of facility maintenance and/or cleaning experience, with knowledge and experience in one or more of the following areas: HVAC and Building Operations Systems, electrical systems, plumbing, construction, pool management, environmental and energy efficiency, or general contracting. * Demonstrated project management and budget management experience. * Excellent communication and interpersonal skills, with the ability to build positive relationships with staff, members, vendors, and community partners. * Strong organizational, project management, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment. * Proficiency with Microsoft Office applications and asset management software and systems. * Knowledge of health & safety legislation, regulatory compliance requirements, and industry best practices. * Ability to respond effectively to emergencies and make sound decisions under pressure. * Flexibility to work evenings, weekends, Manager-on-Duty shifts, and participate in an on-call rotation. * Certified in Intermediate First Aid (formerly known as Standard First Aid) and CPR-C. This position requires a commitment to the YMCA HBB mission and core values of: Inclusion, Caring, Honesty, Respect and Responsibility, as well as a commitment to building developmental assets in children and adults. All offers of employment will be subject to the provision that the successful incumbent provides the YMCA of Hamilton|Burlington|Brantford with a current and satisfactory Police Records Check. Positions responsible for the direct supervision of children and/or vulnerable persons will be required, in addition to a Police Records Check, to provide a Vulnerable Sector Screening Report at the time of hire. Police Records Checks are reviewed on an individual basis, and the offence(s), if any, is considered in the decision-making process in relation to the requirement of working with children; therefore, not eliminating all candidates with a record from being offered a position. Organizational Overview As one of the largest charitable community service organizations in Canada, the YMCA of Hamilton|Burlington|Brantford responds to critical social needs in the community and works to provide solutions. By nurturing the potential of children, youth and adults, the YMCA HBB connects people to life-building opportunities, to each other and enhances their quality of life. We foster social responsibility and healthy living. The YMCA HBB works collectively with community partners that share the YMCA HBB's determination in strengthening the foundations of community for all people. Inclusion, Diversity, Equality and Accessibility The YMCA of Hamilton|Burlington|Brantford is committed to creating an inclusive, diverse, equitable and accessible environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or neurodiversity. We understand the social barriers preventing individuals from applying for open roles. We encourage those from the Indigenous, 2SLGBTQIA+, BIPOC, and Disabled communities to apply. If you need any accommodation throughout the recruitment process, please do not hesitate to contact our People, Leadership and Culture Department at plc@ymcahbb.ca [plc@ymcahbb.ca] Ready to Make a Difference? The YMCA is a charity that ignites the potential in people. #YSavesLives starts with building a strong community. If you’re passionate about people and excited to lead impactful initiatives, we want to hear from you!

What you’ll do

The Facility Services Manager provides hands-on leadership for the safe and efficient operation of the YMCA facility, overseeing maintenance, housekeeping, and asset management. They are responsible for ensuring regulatory compliance, managing departmental budgets, and fostering a culture of service excellence among staff and contractors.

Requirements

Candidates must have a two-year post-secondary education in a relevant field and at least five years of experience in facility maintenance or cleaning. Strong project management skills, knowledge of health and safety legislation, and the ability to work flexible hours including weekends are required.

Benefits

• Paid vacation • Group health and benefits plans • Medical insurance • Dental insurance • Prescription medication coverage • Pension plans with employer matching • Free YMCA health and fitness memberships • Professional development opportunities • Paid training • Education scholarships • Reduced rates for childcare and camp • Employee and family assistance program

Listed skills

• First Aid · Preferred
• Problem solving · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facility maintenance
• Building operations
• HVAC systems
• Project management
• Budget management
• Regulatory compliance
• Leadership
• Asset management
• Health and safety
• Contractor management
• Preventative maintenance
• Problem-solving
• Communication
• First aid
• CPR-C
• Microsoft Office
• Budget Management
• Facility Repair And Maintenance
• Industry Standards
• Relationship Management
• Accountability
• Curiosity
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Service Standards
• Working With Children
• First Aid
• HVAC
• Budgeting
• Asset Management
• Construction
• Management
• Capital Budgeting
• Housekeeping
• Procurement
• Regulatory Compliance
• Training And Development
• Creativity
• Electrical Systems
• Emergency Preparedness
• Performance Management
• Occupational Safety And Health
• Facility Management
• Facility Operations
• Plumbing
• Interpersonal Communications
• Problem Solving
• Legislation
• Project Management
• Medical Prescription

Job areas

• Management & Leadership
• Trades
• Sports & Recreation
• Security & Safety
• Social Services
• Facility Services Assistant
• Facilities Manager
• Business Services and Administration Managers Not Elsewhere Classified
• Facilities Managers