Overnight Youth Shelter Worker

Job summary

Supervise and support youth during overnight shelter shifts, including conducting intakes, discharges, assessments, and individualized housing-related planning. Provide referrals and de-escalation support, document participant and shift information, maintain shelter safety, and complete cleaning and donation-handling duties.

Job details

We don’t have a mold for you to fit. We have a mission for you to join! Most jobs want you to button up and blend in. At Youth Opportunities Unlimited (YOU), we want the opposite. We want the unique perspectives, the diverse talents, and the personal story that make you who you are. Why? Because the youth we serve are not one size fits all, and the people who support them shouldn’t be either! At YOU, we believe meaningful impact is built collectively, and that every role contributes to something bigger than itself. We value your ability to bring fresh ideas to the table and innovate new ways for young people to thrive. In this role you will help to design and strengthen systems that empower our community, working within a team that walks alongside youth every step of the way! Build a community where youth are embraced, empowered, and thrive. Be bold. Be authentic. Be YOU. YOU’s Housing First Youth Shelter is seeking a candidate to be a Full-Time Overnight Youth Shelter Worker at its 30-bed pet-friendly shelter. YOU is seeking an Overnight Youth Shelter Worker, reporting to the Youth Shelter Team Leader. The Overnight Youth Shelter Worker will be responsible for staying awake throughout the overnight shift to supervise and assist youth within YOU’s policies, procedures, and practices. The Overnight Youth Shelter Worker will be responsible for conducting intakes/discharges, assessments, and providing individual supports to youth accessing our shelter. Responsibilities Administering assessments to youth (e.g. VI-SPDAT or Youth SPDAT) and initiating participant’s plans as soon as possible (e.g. diversion, family reconnection, rapid rehousing, or shelter intake, etc). Provide appropriate community referrals and supports to participants Complete participant case notes, occurrence reports, shift change forms in a timely manner Input on-line case information that supports the coordinated attainment of successful housing outcomes for youth in a shared case management approach within the broader context of homeless prevention in London Receive, record sort and store donations from the community Perform interior and exterior safety checks Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges in accordance with YOU policies and procedures. Perform general cleaning duties Qualifications Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and experience Ability to work shifts: overnights and weekends on a shift rotation. Current Police Vulnerable Sector Check (or can obtain upon hire) Current First Aid & CPR Certificate Level C Experience working with at-risk youth and extensive knowledge of local community based programs Proficiency working with Housing First approach in an emergency shelter preferred Proven ability to problem-solve and manage conflict Demonstrated strong written and verbal communication skills Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel and PowerPoint Hours of Work An average of 36 hours per week Weekend work required Ability to work 10-12 hour shifts. Our Commitment to Equity and Inclusion: YOU is actively building a diverse board and workforce reflective of Canadian society. As a result, we promote employment equity and encourage candidates from Indigenous, Black, and other racialized communities, 2SLGBTQI+ people, individuals with disabilities, women, and other people from communities facing systemic inequities. We recognize that structural barriers shape experiences and job qualifications. We encourage you to apply even if you feel the position would be a stretch. Youth Opportunities Unlimited is committed to developing inclusive and barrier-free selection and appointment processes as well as work environments, in support of the Accessibility for Ontarians with Disabilities Act 2005 and the Integrated Accessibility Standards Regulation 191 11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements with the YOU contact to YOU HR Team - Hr@you.ca Youth Opportunities Unlimited Main Floor 333 Richmond Street London, ON, N6A 3C2 519-432-1112 Visit Website Organization Profile Job Details Position Type Full Time Salary Job Categories: CA$21.22 - CA$25.80 per hour Date Posted: October 2, 2026 How To Apply resume Contact Name Amanda Oulton Email Amanda Oulton Application Deadline Sunday, November 1, 2026 Share

What you’ll do

Supervise and support youth during overnight shelter shifts, including conducting intakes, discharges, assessments, and individualized housing-related planning. Provide referrals and de-escalation support, document participant and shift information, maintain shelter safety, and complete cleaning and donation-handling duties.

Requirements

Requires post-secondary education in human relations or social services, or equivalent education and experience, along with experience supporting at-risk youth and knowledge of local community programs. Candidates need First Aid and CPR Level C, a current or obtainable Police Vulnerable Sector Check, availability for overnight and weekend shifts, strong communication and conflict-management skills, and Microsoft Office 365 proficiency; Housing First shelter experience is preferred.

Listed skills

• case management · Preferred
• Problem solving · Preferred
• written communication · Preferred
• SharePoint · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Youth Support
• Intake And Discharge
• Assessment Administration
• Case Management
• Housing First
• Community Referrals
• Case Documentation
• Safety Checks
• De-escalation
• Trauma-Informed Support
• Conflict Management
• Problem-Solving
• Written Communication
• Verbal Communication
• Microsoft Office 365
• SharePoint

Job areas

• Social Services
• Security & Safety

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