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Zafin

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Zafin is a Vancouver-based SaaS provider of core modernization solutions, empowering banks to enhance operations, drive revenue, and deliver personalized customer experiences globally.

Toronto, Ontario

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Software Development
501–1,000 people

About

Zafin is an AI platform company for regulated institutions. Built from more than 20 years of operating in demanding regulated technology environments, Zafin brings structure, intelligence and accountability to how critical work, systems and decisions are created, governed and improved. Zafin’s portfolio includes three platforms: Zafin AIOS, Zafin Banking Platform and Zafin IO. Zafin AIOS is an end-to-end agent orchestration platform and control plane for governed agentic work. It helps regulated institutions orchestrate work performed by internal and approved third-party agents from intent to governed outcome, with human authority, cost controls and proof of work built into the work path. Zafin Banking Platform is the AI-powered banking execution platform for product, pricing, offers, billing, loyalty, relationship and deal logic across retail and corporate banking. It externalizes critical banking logic from legacy environments so banks can launch propositions faster, personalize offers, manage complex relationships and govern how banking value is structured and executed. Zafin IO is the integration platform for regulated institutions. Proven first in banking, it connects data, events, services, workflows and applications across enterprise environments so institutions can connect legacy and modern systems and modernize progressively without disrupting critical operations. Together, they reflect Zafin's core discipline: helping institutions move faster while preserving governance, evidence, control and accountability. Headquartered in Toronto, Canada, Zafin serves institutions across North America, EMEA, and Asia-Pacific. For more information, visit www.zafin.com

Open positions

Pre-Sales Consultant

On-site

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across com…

Product Marketing Manager

On-site

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across com…

Product Engineer II

Hybrid · Ottawa

Design, build, and maintain scalable full-stack features for a core banking platform while ensuring clean, maintainable code. Collaborate with cross-functional teams including Product, QA, and Architecture to deliver high-quality technical solutions.

Product and Pricing Consultant II/III

Hybrid · Toronto

Lead customer discovery and requirements workshops, translate business needs into scalable functional designs, and configure and validate Zafin solutions. Coordinate with customers, Product Management, Engineering, and delivery teams throughout implementation, including Agile delivery, testing, demonstrations, training, and risk management.

QA Engineer II

On-site

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across com…

Cloud Architect

Hybrid · Toronto

Assess and improve Azure cloud operations and platform architecture, leading AKS reliability, secure networking, Terraform infrastructure automation, deployment practices, and observability. Serve as the senior escalation point for production incidents, guide root cause analysis and recovery, mentor engineers, and collaborate across teams to strengthen operational standards and readiness.

Director, FinOps

On-site · Toronto

You will define and lead the FinOps strategy, governance framework, and cloud cost optimization program across Microsoft Azure. You will also partner with Engineering, Finance, and Product teams to embed cost-efficient practices and drive financial accountability.

Cloud Support Analyst II/III

Hybrid · Toronto

Provide senior-level techno-functional support by investigating complex production and non-production issues, identifying root causes, and coordinating resolutions with clients and internal teams. Serve as a product subject matter expert, support testing and deployments, maintain documentation, mentor analysts, and recommend operational improvements.

Product Manager UX- AIOS

Hybrid · Toronto

Define and drive product strategy and UX-focused requirements for the AIOS platform to ensure complex AI workflows are usable and valuable. Collaborate with engineering, design, and delivery teams to translate customer needs into actionable product roadmaps and high-quality features.

Senior Machine Learning Engineer- AIOS

Hybrid · Toronto

Design, build, and maintain machine learning and AI systems for the AIOS platform, focusing on knowledge retrieval and production reliability. Collaborate with cross-functional teams to translate product requirements into scalable, high-quality ML infrastructure.

Project Manager

Hybrid · Toronto

The Project Manager will lead end-to-end build and implementation projects for Zafin One, ensuring delivery on time and within budget. They will manage cross-functional teams, drive governance meetings, and provide technical direction throughout the project lifecycle.

Product & Pricing Consultant II/III

Hybrid · Toronto

Lead business discovery sessions and translate complex business requirements into scalable functional solutions for Zafin's SaaS platform. Collaborate with cross-functional teams including Product Management and Engineering to support the implementation lifecycle and ensure successful business outcomes.

Technical Consultant II/III

Hybrid · Toronto

You will design, configure, and implement Zafin SaaS solutions for financial institutions while translating complex business requirements into scalable technical architectures. Additionally, you will lead technical workstreams, mentor junior team members, and ensure the delivery of high-quality, secure, and maintainable software solutions.

QA Engineer III

Hybrid · Toronto

The QA Engineer III will lead functional quality assurance activities for complex banking applications, including manual and automated testing across backend processes and APIs. They will also mentor junior engineers, contribute to process improvements, and ensure high-quality test documentation and defect resolution.

Lead Quality Engineer

Hybrid · Toronto

The Lead Quality Engineer will build and own the QA practice from the ground up, defining standards and processes for the AIOS platform. They will lead testing strategy for backend applications, integrations, and data workflows while mentoring team members.

Technical Product Manager

Hybrid · Toronto

Drive the strategy, roadmap, and execution of technology products and platform capabilities for Zafin's AI Operating System. Collaborate with engineering and business stakeholders to translate customer needs into scalable, high-quality software solutions.

AI Knowledge & Governance Lead

Hybrid · Toronto

Establish and lead the knowledge, governance, and compliance frameworks for Zafin's AI Operating System to ensure safe and transparent AI adoption. Partner with client risk and legal teams to align AI solutions with banking regulatory expectations and enterprise standards.

Delivery Executive

Hybrid · Toronto

Lead cross-functional teams in the end-to-end delivery of complex banking programs while acting as a bridge between technical and business stakeholders. Focus on driving delivery excellence, mentoring team members, and ensuring high customer satisfaction through proactive issue resolution.