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Zafin

Verified Job Source

Zafin is a Vancouver-based SaaS provider of core modernization solutions, empowering banks to enhance operations, drive revenue, and deliver personalized customer experiences globally.

Toronto, Ontario

Software Development
501–1,000 people

About

Zafin is an AI platform company for regulated institutions. Built from more than 20 years of operating in demanding regulated technology environments, Zafin brings structure, intelligence and accountability to how critical work, systems and decisions are created, governed and improved. Zafin’s portfolio includes three platforms: Zafin AIOS, Zafin Banking Platform and Zafin IO. Zafin AIOS is an end-to-end agent orchestration platform and control plane for governed agentic work. It helps regulated institutions orchestrate work performed by internal and approved third-party agents from intent to governed outcome, with human authority, cost controls and proof of work built into the work path. Zafin Banking Platform is the AI-powered banking execution platform for product, pricing, offers, billing, loyalty, relationship and deal logic across retail and corporate banking. It externalizes critical banking logic from legacy environments so banks can launch propositions faster, personalize offers, manage complex relationships and govern how banking value is structured and executed. Zafin IO is the integration platform for regulated institutions. Proven first in banking, it connects data, events, services, workflows and applications across enterprise environments so institutions can connect legacy and modern systems and modernize progressively without disrupting critical operations. Together, they reflect Zafin's core discipline: helping institutions move faster while preserving governance, evidence, control and accountability. Headquartered in Toronto, Canada, Zafin serves institutions across North America, EMEA, and Asia-Pacific. For more information, visit www.zafin.com

Open positions

Group Product Manager

Hybrid · Toronto

The Group Product Manager will own the product strategy and roadmap for the Corporate & Commercial portfolio while leading and mentoring a team of Product Managers and Analysts. They will drive cross-functional collaboration across engineering, design, and sales to deliver high-quality solutions that meet customer and business needs.

Project Manager

Hybrid · Toronto

The Project Manager will lead end-to-end build and implementation projects for Zafin One, ensuring delivery on time and within budget. They will manage cross-functional teams, drive governance meetings, and provide technical direction throughout the project lifecycle.

Product & Pricing Consultant II/III

Hybrid · Toronto

Partner with customers to implement SaaS solutions by translating business requirements into scalable functional designs. Lead discovery sessions, configure Zafin solutions, and collaborate with cross-functional teams to ensure successful business outcomes.

Technical Consultant II/III

Hybrid · Toronto

Design, configure, and implement Zafin SaaS solutions for financial institutions by translating business requirements into scalable technical designs. Lead technical workstreams, mentor junior team members, and manage client-facing technical discussions and delivery.

Product & Pricing Consultant II/III

Hybrid · Toronto

Lead business discovery sessions and translate complex business requirements into scalable functional solutions for Zafin's SaaS platform. Collaborate with cross-functional teams including Product Management and Engineering to support the implementation lifecycle and ensure successful business outcomes.

Technical Consultant II/III

Hybrid · Toronto

You will design, configure, and implement Zafin SaaS solutions for financial institutions while translating complex business requirements into scalable technical architectures. Additionally, you will lead technical workstreams, mentor junior team members, and ensure the delivery of high-quality, secure, and maintainable software solutions.

QA Engineer III

Hybrid · Toronto

The QA Engineer III will lead functional quality assurance activities for complex banking applications, including manual and automated testing across backend processes and APIs. They will also mentor junior engineers, contribute to process improvements, and ensure high-quality test documentation and defect resolution.

Solution Architect

Hybrid · Toronto

You will own end-to-end solution architecture for client implementations, translating complex business and technical requirements into scalable designs. You will also lead client discovery, define integration and data architectures, and provide technical direction throughout the delivery lifecycle.

AI Mobile Engineer- Android

Hybrid · Toronto

Lead the technical implementation of production-grade agent solutions and oversee agent development, integrations, and workflow orchestration. Provide technical mentorship to the squad while establishing engineering standards and driving continuous improvement in code quality.

Lead Quality Engineer

Hybrid · Toronto

The Lead Quality Engineer will build and own the QA practice from the ground up, defining standards and processes for the AIOS platform. They will lead testing strategy for backend applications, integrations, and data workflows while mentoring team members.

AI Knowledge & Governance Lead

Hybrid · Toronto

Establish and lead the knowledge, governance, and compliance frameworks for Zafin's AI Operating System to ensure safe and transparent AI adoption. Partner with client risk and legal teams to align AI solutions with banking regulatory expectations and enterprise standards.

AI Operations Leader

Hybrid · Toronto

Leads the shared operations function providing AI agent configuration, evaluation, and knowledge support to client-facing squads. Manages people, capacity, and service standards to ensure the scalable and consistent delivery of AIOS assets across multiple client engagements.

Principal Architect

Hybrid · Toronto

The Principal Architect defines and maintains architectural standards and technical governance for the AI Operating System (AIOS) across all client engagements. They serve as the leading technical authority, ensuring scalability, security, and alignment between client enterprise architecture and Zafin's standards.

AI Knowledge Operations Specialist

Hybrid · Toronto

The specialist is responsible for preparing, organizing, and governing knowledge assets to power Zafin's AI Operating System. This includes managing the full knowledge lifecycle and ensuring content is optimized for AI agent consumption in regulated banking environments.

AI Evaluation Engineer

Hybrid · Toronto

Design and execute structured evaluation scenarios to ensure AI agent accuracy, safety, and reliability within regulated banking environments. Collaborate with cross-functional teams to identify defects, monitor behavioral drift, and provide evidence-based production-readiness recommendations.

Technical Product Manager

Hybrid · Toronto

Drive the strategy, roadmap, and execution of technology products and platform capabilities for Zafin's AI Operating System. Collaborate with engineering and business stakeholders to translate customer needs into scalable, high-quality software solutions.

Agent Configuration Specialist

Hybrid · Toronto

The specialist will configure AI agents and agent-enabled workflows on Zafin's AI Operating System based on business requirements. They are responsible for translating use cases into prompts, tools, and guardrails while ensuring the quality and reliability of the deployed configurations.

Delivery Executive

Hybrid · Toronto

Lead cross-functional teams in the end-to-end delivery of complex banking programs while acting as a bridge between technical and business stakeholders. Focus on driving delivery excellence, mentoring team members, and ensuring high customer satisfaction through proactive issue resolution.

Analyst

Hybrid

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex…

AI Engineer ll

Hybrid

The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty. Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value. What’s the Opportunity? This is an intermediate position is focuses on design…