Department Manager

Leading here means being close. Reading what’s happening, making decisions, keeping up with the rhythm. Your role is to make everything move forward – the team, the product, the experience – without losing sight of what matters most: people. Every day is different. Every decision matters. Your decisions are data driven but you also rely on your intuition. And you help your team grow with you – leading from within, listening, challenging and pushing with purpose. Strategic inventory management to achieve sales targets Conduct commercial analysis and lead the execution of actions needed Effective team planning & organization to complete commercial actions Ensure effective product replenishment Oversee the merchandising, image and furniture to ensure standards Promote top customer experience standards Ensure the loss prevention policy and procedures are respected Develop, acknowledge and provide constructive feedback for the evolution of teams Responsible of compliance with regulations on occupational risk prevention, and health and safety at work. Here, management is not only operational. It’s commercial, it’s visual, it’s human. And it shows – in the atmosphere. In the results and the desire to come back every day. You’ll find the space and the team to keep growing with your own vision. We offer a place where learning is part of the everyday, and where there’s room to contribute, make mistakes, and evolve. This can be the beginning of your story with us. ITX Canada Ltd. provides equal access to employment and will offer reasonable accommodations upon request, for job applicants with disabilities during its recruitment process.

The Department Manager is responsible for leading the team, managing inventory, and ensuring a top customer experience. This role involves making data-driven decisions and fostering team growth through effective communication and feedback.

The job requires strong leadership skills and the ability to manage various operational and commercial aspects of the department. Candidates should be adept at strategic planning and possess a keen understanding of customer service standards.

• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Inventory Management
• Commercial Analysis
• Team Planning
• Product Replenishment
• Merchandising
• Customer Experience
• Loss Prevention
• Health and Safety
• Feedback Development
• Strategic Decision Making
• Data Analysis
• Operational Management
• Visual Merchandising
• Communication
• Problem Solving

• Management & Leadership
• Retail

Minimum experience

5+ years

Apply by

Aug 7, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available