Monitoring Center Operator - Calgary, AB

Job summary

Monitor multiple live surveillance feeds to detect and respond to suspicious activity in real-time. Maintain site-specific protocols to protect client assets from theft, vandalism, and safety issues.

Job details

About Zedcor Inc. Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida. For more information, check out www.zedcor.com. Position Overview Zedcor is seeking a part-time Surveillance Operator who will be responsible for utilizing our technology systems in real-time with video surveillance, detecting any suspicious activities to prevent vandalism, theft, or other criminal behavior, on our client’s premises for the protection of their staff, visitors, and company property. Key Responsibilities Monitor multiple live surveillance feeds to detect and act on suspicious activity. Conduct real-time virtual patrols and respond to events as they unfold. Follow site-specific protocols to protect client asset relative to theft, tampering, vandalism, and other safety issues. Maintains environment by monitoring and setting equipment controls. Adhere to all company service and operating standards. Provide excellent customer service. Qualifications & Requirements Minimum Requirements Experience with surveillance software is a plus—but not required. Full training provided. Background in security, emergency response, or gaming is an asset. Clear written and verbal communication. Extreme attention to detail and quick decision-making. Comfortable with computers and multitasking across screens. Ability to work 12-hour shifts (days, nights, weekends, holidays). Compensation & Benefits Salary range: CA$22.00 per hour (depending on experience) Casual office environment with free on-site parking Career advancement opportunities into senior technical roles Why Join Zedcor? At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.

What you’ll do

Monitor multiple live surveillance feeds to detect and respond to suspicious activity in real-time. Maintain site-specific protocols to protect client assets from theft, vandalism, and safety issues.

Requirements

Candidates should have strong attention to detail and the ability to multitask across computer screens. A background in security, emergency response, or gaming is considered an asset, though full training is provided.

Benefits

• Free on-site parking
• Career advancement opportunities

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Surveillance software
• Security monitoring
• Emergency response
• Video surveillance
• Multitasking
• Attention to detail
• Customer service
• Communication
• Decision-making
• Computer literacy
• Emergency Response
• Decision Making
• Customer Service
• Innovation
• Mentorship
• Physical Security
• Security Technology
• Verbal Communication Skills
• Detail Oriented

Job areas

• Security & Safety
• Customer Service & Support
• Technology
• Monitoring Manager
• Surveillance Officer / Investigator
• Police Inspectors and Detectives
• Private Detectives and Investigators

More jobs from Zedcor Security Solutions