Property Manager (Field-Based)

Job summary

Oversee property operations and field staff, coordinate tenant communications and leasing administration, and manage rent collection, arrears, and financial reporting. Maintain property records and compliance, coordinate inspections and work orders, and provide updates and documentation to owners and Head Office.

Job details

Company Overview Zen Residential Property Management is a forward-thinking property management company dedicated to delivering exceptional residential experiences for tenants and property owners. Our commitment to service, innovation, and operational excellence makes us a trusted leader in the industry. Role Overview The Senior Property Manager is an office-based leadership role responsible for overseeing administrative operations, financial performance, leasing support, and tenant communications across an assigned portfolio. This position acts as a central coordination hub between field staff, leasing teams, ownership groups, and head office. Key Responsibilities Manage tenant communication via written correspondence and phone. Supervise Community/Field staff and coordinate daily operations. Schedule building visits based on operational needs. Monitor prospect pipeline and support leasing team administration. Oversee rent collection, arrears, and financial reporting. Provide reports and updates to Head Office and property owners. Finalize move-in/move-out packages and documentation. Schedule inspections and collect RTDRS documentation. Maintain organized records and compliance with regulations. Create and monitor Work orders daily. Monitor contract expiration dates and initiate renewal quotes. Arrange work based on Fire Department and AHS orders and submit reports. Coordinate all shared files to submit information. Qualifications Experience in property management or leadership role. Strong administrative, financial, and organizational skills. Excellent communication skills. Proficiency with property management software and Microsoft Office.

What you’ll do

Oversee property operations and field staff, coordinate tenant communications and leasing administration, and manage rent collection, arrears, and financial reporting. Maintain property records and compliance, coordinate inspections and work orders, and provide updates and documentation to owners and Head Office.

Requirements

Experience in property management or a leadership role is required, along with strong administrative, financial, and organizational skills. Candidates should have excellent communication skills and proficiency with property management software and Microsoft Office.

Listed skills

• Leadership · Preferred
• Financial Reporting · Preferred
• Regulatory Compliance · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property Management
• Leadership
• Tenant Communication
• Staff Supervision
• Daily Operations Coordination
• Leasing Administration
• Rent Collection
• Arrears Management
• Financial Reporting
• Move-In and Move-Out Documentation
• Inspection Scheduling
• Regulatory Compliance
• Work Order Management
• Contract Renewals
• Microsoft Office
• Property Management Software

Job areas

• Management & Leadership
• Administrative
• Finance & Accounting
• Customer Service & Support

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