Quality Analyst

Are you ready to make an impact? ZF Foxconn (ZFFCN) is looking for talented individuals to join our team. With ZFFCN, you’ll have the opportunity to shape the future of chassis systems. Join us and be part of something extraordinary! Job Title: Quality Analyst General Summary The Customer Liaison is responsible for representing WAP at a customer manufacturing facility by inspecting and auditing parts used on the production line to ensure accuracy, completeness, and full compliance with customer requirements. This role serves as the primary communication link between the customer plant and WAP, ensuring clear, concise, and timely information flow. Working under the general direction of the Operations Manager and/or Engineering Manager, the Customer Liaison supports plant management in maintaining quality standards, addressing concerns, and driving continuous improvement. Key Responsibilities Act as the first point of contact for quality issues identified by WAP at the customer facility Inspect and audit parts to confirm compliance with customer specifications and requirements Maintain up-to-date contact lists for key WAP and ZF personnel Maintain daily communication with both the customer plant and ZF plant Demonstrate strong knowledge of ZF processes, value streams, and installation procedures Understand upstream and downstream processes that impact ZF modules Implement containment actions and assist in identifying root causes of quality defects Proactively support and drive continuous improvement initiatives Attend customer and internal meetings as required Build, maintain, and foster strong working relationships with customer contacts Prepare and distribute daily reports to key ZF personnel Follow up on knock-offs, expedites, and quality-related action items Minimum Educational Requirements Grade 12 Technical Diploma or equivalent Additional coursework in Statistical Quality Control and Management is considered an asset Job Requirements and Skills Strong communication, presentation, and negotiation skills Ability to perform effectively in high-pressure situations with a strong sense of urgency High energy level, maturity, and strong personal drive Demonstrated integrity, motivation, enthusiasm, and organizational skills Strong customer service orientation with a focus on exceeding customer expectations Ability to work various shifts and overtime as required Strong time management skills with exceptional attention to detail and sound judgment Proficient computer skills, including spreadsheets, databases, and word processing Strong mathematical and analytical skills to track data, analyze trends, and solve problems Proven ability to build positive relationships with internal and external stakeholders Employee Contract Type: Be part of our ZF Foxconn team and apply now!

The Quality Analyst serves as the primary liaison between the ZF plant and the customer facility, inspecting parts to ensure compliance with specifications. They are responsible for implementing containment actions, identifying root causes of defects, and driving continuous improvement initiatives.

Candidates must have a Grade 12 Technical Diploma or equivalent, with additional coursework in Statistical Quality Control being an asset. Strong analytical, communication, and computer skills are required, along with the ability to work various shifts and overtime.

• Mentorship • Training Programs • Career Paths • Hybrid Work Options • Wellness Initiatives

• Customer servicePreferred
• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Quality Auditing
• Customer Liaison
• Root Cause Analysis
• Containment Actions
• Statistical Quality Control
• Communication
• Negotiation
• Time Management
• Data Analysis
• Problem Solving
• Spreadsheets
• Databases
• Word Processing
• Customer Service
• Technical Inspection
• Reporting

• Manufacturing
• Engineering
• Customer Service & Support
• Data & Analytics

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week