Account Director

Job summary

Serve as the senior day-to-day contact for clients and internal teams, leading integrated campaigns and strategic initiatives across digital, social, and traditional channels. Oversee account planning, budgets, resources, agency and partner coordination, and the development and performance of direct reports.

Job details

We were founded on the belief that the world needs more creativity. It’s what drives all our decision-making. There is just so much ineffective, badly crafted work in the world that never gets noticed, has zero impact and is a waste of client budgets. We are here to change all that. When you truly embrace creativity as a competitive advantage, you will see it transform your world and your business. We’ve witnessed this over and over with our own clients. And, as a purpose-driven company, we also use our creativity to do good in the world by supporting causes we truly believe in. With 200 staff in New York, Toronto, and Vancouver, Z.A.K. is a magnet for top global talent. Want to change your world as a marketer? Let’s fight sameness together. Who We’re Looking For: We’re in search of a talented Account Director join our client services team. If you thrive in delivering client service excellence in a creative agency environment, consider this opportunity below. More specifically, you will: Be the key senior day-to-day point of contact for client and internal team; must have a proven track record of building trusting, professional relationships internally, with clients, and partners Maintain proactive communication with GAD and/or MD on account status Manage and execute fully integrated campaigns with a balance between digital/interactive/social marketing focus and traditional above the line Influence, drive, and sell integrated strategic initiatives Impact the development of the highest quality of creative work by sharing knowledge of the client’s business/brand/category and demonstrating strong creative judgment Cultivate strong relationships and partner effectively with all internal agency functions Work with strategic and creative partners to helps devise short + long term strategies and opportunities for client with creative opportunities and revenue growth Proactively lead annual planning processes, SOW, and resource allocations Oversee account administration, strong fiscal acumen, driving process; troubleshoots day-to-day account issues with ease Own the communication between agency, client and partner agencies (media, retail, digital, PR, etc.) to ensure seamless collaboration Be responsible for direct reports, professional development, and performance reviews What You Bring: 8+ years of experience in a creative advertising agency An amazing relationship builder who is entrepreneurial in spirit – we want a champion of creative thinking who embraces a challenge Ability to work under pressure and rally team to meet deadlines in a fast-paced creative environment – independently takes initiative with thorough follow-up ability Extensive Digital and Broadcast Production experience is essential Incredibly well organized, collaborative, receptive to change, laser focused on detail From time to time, after hours work and overnight traveling to meetings, shoots and/or post sessions may be required Compensation for this role ranges from $95,000 to $110,000 CAD, depending on experience. Zulu Alpha Kilo is an equal opportunity employer. It prohibits discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. Zulu Alpha Kilo is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. This job posting relates to an existing vacancy. Zulu Alpha Kilo uses artificial intelligence systems in the recruitment process to screen, assess, or select applicants but all hiring decisions are made by humans. We appreciate your interest in joining Zulu Alpha Kilo. When applicable, please include a link to your portfolio with your application. Although all applications are reviewed, only those selected for interviews will be contacted.

What you’ll do

Serve as the senior day-to-day contact for clients and internal teams, leading integrated campaigns and strategic initiatives across digital, social, and traditional channels. Oversee account planning, budgets, resources, agency and partner coordination, and the development and performance of direct reports.

Requirements

Requires 8+ years of experience in a creative advertising agency, strong relationship-building and organizational skills, and extensive digital and broadcast production experience. Candidates should demonstrate creative judgment, initiative, collaboration, attention to detail, and the ability to lead teams and deliver under pressure.

Listed skills

• Account Administration · Preferred
• Social Media Marketing · Preferred
• Team Leadership · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Relationship Management
• Integrated Campaign Management
• Digital Marketing
• Social Media Marketing
• Traditional Advertising
• Strategic Planning
• Creative Judgment
• Digital Production
• Broadcast Production
• Annual Planning
• Statement Of Work Management
• Resource Allocation
• Budget Management
• Account Administration
• Team Leadership
• Performance Management
• Influencing Skills
• Building Trust
• Ability To Meet Deadlines
• Planning
• Artificial Intelligence Systems
• Decision Making
• Client Services
• Social Marketing
• Communication
• Creativity
• Creative Thinking
• Performance Review
• Proactivity
• Revenue Growth

Job areas

• Marketing
• Management & Leadership
• Creative & Media
• Sales
• Customer Service & Support
• Account Director
• Director of Accounting
• Finance Managers
• Financial Managers

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