Inside Sales Representative

Job summary

The Inside Sales Representative will handle customer inquiries, process sales orders, and provide support to outside sales staff. They will also act as a liaison with the shipping department and manage back-order tracking and dispatching.

Job details

JOB SUMMARY: Jennmar Canada is seeking an experienced Inside Sales Representative to join their team. This position involves taking incoming phone calls, processing orders, and assisting outside salesmen. This employee will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment. EDUCATIONAL/EXPERIENCE REQUIREMENTS: * High School Diploma/GED Required; bachelor’s degree preferred * Minimum Two (2) Years Related Inside Sales Experience * Bilingual and fluent in English and French * ERP (Enterprise Resource Planning) Systems Experience Preferred * Manufacturing/Industrial Background, A Plus * Expediting, Order Entry, and Purchasing Experience, A Plus JOB REQUIREMENTS: * Willingness to learn and grow with an energetic, outgoing, and friendly demeanor * Comfortability making cold calls and talking to new people * Excellent ability to multi-task, organize, prioritize, and manage time effectively * Excellent interpersonal and communication skills with strong customer-centric attitude and a commitment to company values * Excellent verbal and written communication skills * Strong attention to detail * Dependability to be consistent at work and on time * Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM * Close visual acuity and upper limb coordination * Ability to sit for extended periods during normal phase duties * Light/medium (5-25 lbs.) lifting capability during normal phase duties RESPONSIBILITIES: * Handle customer orders and phone calls; assisting outside salesmen; act as a liaison with shipping department and back-order management. * Provides timely and accurate information to incoming customer order status and product knowledge requests. * Enter sales orders and applicable production data. * Confirms processing costs and processing orders. * Tracks and expedites sales and processing orders as required. * Dispatches customer orders when ready; locates trucks, ships and tracks customer orders #IND2

What you’ll do

The Inside Sales Representative will handle customer inquiries, process sales orders, and provide support to outside sales staff. They will also act as a liaison with the shipping department and manage back-order tracking and dispatching.

Requirements

Candidates must have at least two years of inside sales experience and a high school diploma, with a bachelor's degree preferred. Proficiency in English and French is required, along with strong computer skills and the ability to work in a fast-paced industrial environment.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• ERP systems · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred
• Cold Calling · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Order Processing
• Customer Service
• ERP Systems
• Cold Calling
• Time Management
• Communication Skills
• Microsoft Office Suite
• CRM
• Order Entry
• Purchasing
• Expediting
• Attention To Detail
• Interpersonal Skills
• Bilingual
• Order Management
• Product Knowledge
• Energetic
• ERP Systems Knowledge
• Willingness To Learn
• Bilingual (French/English)
• Microsoft Excel
• Multilingualism
• Customer Relationship Management
• Communication
• Computer Literacy
• Enterprise Resource Planning
• Sales
• Microsoft Outlook
• Microsoft Office
• Multitasking
• Operational Databases
• Order Management Systems
• Microsoft PowerPoint
• Visual Acuity
• Friendliness
• Team Oriented
• Coordinating
• Customer Inquiries
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Manufacturing
• Logistics
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

More jobs from JENNMAR