Canadian occupation guide
Explore 2,669 current Customer Service Supervisor jobs from 948 verified employers across Canada. Compare live openings, locations, and workplace options on Jobs.ca.
Listings and counts reflect active public jobs on Jobs.ca. Employers cannot pay to change this order.
PERI Canada
Lead, coach, and develop the Customer Care Administrators team, overseeing daily workflow, training, coverage, and accurate completion of order and job-related tasks. Manage key customer accounts, resolve escalated issues, support performance reporting, and ensure effective order processing, inventory monitoring, and customer communication.
Brenntag
The Customer Service Supervisor leads and develops the customer experience team to ensure exceptional service and operational efficiency. They are responsible for monitoring KPIs, coaching staff, and collaborating with commercial teams to drive business growth and customer retention.
PERI
The supervisor will lead, coach, and mentor a team of Customer Care Administrators while managing key customer accounts. They are responsible for overseeing daily workflows, resolving escalated customer issues, and ensuring performance standards are met.
Richmond Hill Hyundai
Supervise, schedule, train, and evaluate retail staff while assigning duties and coordinating daily activities. Manage merchandise and inventory, sell automotive parts, prepare sales and personnel reports, and resolve customer concerns and supply issues.
Whole Foods Market
Supervise and delegate work to Store Support Team Members, support scheduling and daily department operations, and train, develop, and evaluate staff. Maintain strong retail execution and customer service while ensuring product presentation, inventory rotation, food safety, and compliance with store procedures.
Fresh Market Foods
Supervise, train, schedule, and coach cashiers while supporting daily front-end retail operations. Resolve customer concerns, maintain checkout presentation and inventory, authorize transactions and returns, and recommend improvements to management.
GreenShield
The Customer Service Supervisor leads a team of approximately 15 representatives to meet service, quality, and productivity standards. They are responsible for coaching, performance management, and navigating operational changes within both unionized and non-unionized environments.
Whole Foods Market
Supervise and delegate work to Store Support Team Members, support training and development, and help maintain smooth day-to-day department operations. Deliver excellent customer service, resolve difficult customer situations, maintain retail standards, and communicate team and attendance concerns to leadership.
Spence Diamonds
The Sales Support Supervisor leads the front-of-house team to ensure an exceptional client experience while managing daily store operations. Responsibilities include staff training, inventory control, cash handling, and supporting the Store Director with store maintenance and compliance.
Best Buy Canada
You will lead and coach a team of retail associates to deliver exceptional customer service while maintaining store standards. You are also responsible for overseeing key performance indicators, including revenue, inventory health, and profit and loss management.
Best Buy Canada
The supervisor will lead and coach a team of retail associates to ensure high-quality customer service and an inclusive work environment. They are also responsible for overseeing store KPIs, including revenue, inventory health, and operational expenses.
BlueSky Personnel Solutions
Oversee customer service operations by managing workloads, team productivity, service levels, claims, and escalations. Coach and support staff, audit case quality, report performance to leadership, and collaborate with internal teams and external partners to improve processes.
Answers below come from openings currently published on Jobs.ca, and refresh as employers post and close roles.
There are 2,669 Customer Service Supervisor jobs currently published on Jobs.ca, from 948 hiring employers across Canada.
Employers currently hiring Customer Service Supervisors on Jobs.ca include PERI Canada, Brenntag, PERI, Richmond Hill Hyundai and Whole Foods Market.
The cities with the most Customer Service Supervisor openings on Jobs.ca right now are Bolton, ON, Montréal, QC, Richmond Hill, ON, Sioux Lookout, ON and Vancouver, BC.
Customer Service Supervisor falls under NOC 62023 in the National Occupational Classification 2021, titled “Customer and information services supervisors”. This is the code to quote on Canadian immigration and work permit applications.
Roles closely related to Customer Service Supervisor include Services Supervisor, Food service supervisor, Travel and Tourism Supervisor and Retail sales supervisor. Each has its own page on Jobs.ca with current openings.
Open any Customer Service Supervisor listing on this page and apply directly from it. Creating a free Jobs.ca account lets you reuse a saved resume and track every application in one place.
