Venus

Administrative assistant with direct law firm experience and over six years of combined administrative and client service background. Skilled in scheduling appointments, managing client case lists, data entry, organizing application packages, filing and scanning, arranging document delivery, drafting correspondence, and following up with government authorities on pending matters. Self-starter with excellent attention to detail, strong written and verbal communication skills, and proven ability to work independently in a fast-paced environment. Proficient in Microsoft Word, Excel, and Outlook. Available immediately for full-time in-person work in Scarborough.

• CRM Systems
• Google Workspace
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word

1. Paralegal Practicum — Work Placement

   All Legal Services

   Apr 2026 to Jun 2026

   • Organized and assembled application packages and maintained accurate case files across active legal matters. • Followed up directly with government authorities including courts and tribunals on pending applications and active files. • Entered data, saved correspondence, and inputted calendar reminders and deadline updates for active matters.

2. Personal Response Associate

   Lifeline of Canada Holding Ltd

   Nov 2021 to Jan 2026

   • Managed high-volume incoming and outgoing communications in English, Mandarin, and Cantonese with professionalism and accuracy. • Performed detailed data entry and maintained accurate client records in a regulated environment. • Consistently recognized as a top-performing agent for responsiveness and attention to detail.

3. Legal Assistant and Receptionist

   Wong Yuen Chi and Associates

   Nov 2020 to Sep 2021

   • Scheduled appointments, managed client case lists, and coordinated calendars for legal staff. • Organized and assembled legal application packages and maintained physical and electronic filing systems. • Arranged document delivery and courier services, managed incoming and outgoing mail, and performed filing, faxing, scanning, and copying. • Drafted and managed routine correspondence and assisted with government-related follow-up on pending matters. • Entered data accurately and maintained up-to-date client case information and reminders.

4. Marketing Officer and Administrative Assistant

   K-Link

   Jun 2015 to Oct 2019

   • Coordinated over 60 international events, managed high-volume correspondence, and maintained organized records for 30,000 plus members. • Administered digital platforms and drafted monthly content with strict attention to accuracy.

5. Sales and Administrative Assistant

   Lenatin International Ltd

   Oct 2013 to May 2015

   • Provided comprehensive administrative support including data entry, correspondence, and document management. • Coordinated international logistics and translated content between English and Chinese.

1. Seneca Polytechnic

   Paralegal Certificate, Paralegal

   2024 to 2026

2. Manchester Metropolitan University

   Graduate Diploma in Law, Law

   2015 to 2019

3. University College Birmingham

   BA (Hons) Marketing Management, Marketing Management

   2013 to 2014

   First Class

• EnglishFluent