Personal Lines broker

Company Description A-Kan Insurance, a proud member of the Canadian Broker Network, provides expert insurance advice to both individuals and businesses. With more than 15 years of industry experience, the firm is committed to delivering professional guidance and tailored solutions that meet diverse client needs. As a trusted brokerage, A-Kan Insurance focuses on building long-term relationships through integrity, transparency, and service excellence. Team members benefit from a collaborative environment that values professional growth and customer-centric thinking. Role Description The Personal Lines Broker is a full-time, on-site role based in Oakville, ON. This position is responsible for advising personal insurance clients, including home, auto, and other personal coverage, by assessing risks, recommending appropriate products, and ensuring policies meet client needs. Day-to-day tasks include responding to client inquiries, preparing quotes, processing new business, renewals, and endorsements, and maintaining accurate client records in brokerage systems. The broker will liaise with insurers to negotiate terms, resolve billing or claims issues, and stay current on product changes and underwriting guidelines. The role also involves proactive client outreach, cross-selling opportunities, and contributing to a positive, service-oriented team culture. Qualifications Strong client service and relationship-building skills, with the ability to communicate clearly, listen actively, and provide professional advice. Solid organizational and time-management abilities, including attention to detail, accurate documentation, and the capacity to handle multiple priorities. Comfort with technology and insurance management systems, including proficiency in standard office software (e.g., MS Office) and digital communication tools. Knowledge of personal lines insurance products and underwriting principles, with the ability to explain coverage options and policy terms in plain language. Analytical and problem-solving skills to assess risk, interpret policy wording, and resolve client or billing issues efficiently. Relevant licensing or registration as required by provincial regulations (e.g., RIBO license), and commitment to ongoing professional development. Prior experience in a brokerage, insurance, or financial services environment is an asset; experience in personal lines insurance is strongly preferred. Ability to work effectively on-site in Oakville, ON, collaborating with colleagues and contributing to a respectful, inclusive workplace.

The broker is responsible for advising personal insurance clients on home and auto coverage by assessing risks and recommending appropriate products. Daily tasks include processing new business, renewals, and endorsements while liaising with insurers to negotiate terms.

Candidates must possess a RIBO license and have a strong understanding of personal lines insurance products and underwriting. Prior experience in a brokerage or financial services environment is strongly preferred.

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• MS-OfficePreferred
• CommunicationPreferred
• Relationship BuildingPreferred

Identified from the job description. Confirm important requirements above.

• Client Service
• Relationship Building
• Risk Assessment
• Underwriting Principles
• Insurance Management Systems
• MS Office
• Problem Solving
• Time Management
• Communication
• Cross-selling
• Policy Interpretation
• RIBO License

• Finance & Accounting
• Sales
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 30, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available