Human Resources Generalist

Company Description a.p.i. Alarm Inc. is part of a.p.i. Monitoring, a leading provider of professional alarm monitoring services to thousands of independent dealers and over 400,000 customers across North America. With more than 30 years of experience, the organization operates seven hot redundant, UL and ULC listed monitoring stations that meet CSAA Five Diamond status, ensuring high standards of reliability and service. Offices span major locations in both the United States and Canada, supporting secure, strategically located central monitoring operations 24/7/365. The company focuses on being a “silent partner” to independent alarm dealers, protecting their integrity while delivering advanced, state-of-the-art monitoring solutions. As the security market evolves, a.p.i. Alarm Inc. supports dealers in growing their businesses with dependable monitoring and customer care. Role Description The Human Resources Generalist at a.p.i. Alarm Inc. will handle day-to-day HR activities, including supporting full-cycle recruitment, onboarding, and employee lifecycle processes for the North York, ON location. This role will administer HR policies and procedures, maintain employee records, and assist with benefits and payroll coordination in collaboration with internal stakeholders. The HR Generalist will respond to employee inquiries, support performance management processes, and help address workplace issues in a fair and consistent manner. The role also involves contributing to HR projects such as training initiatives, engagement activities, and compliance with employment legislation and company standards. This is a full-time, on-site role based in North York, ON. Qualifications Experience in core HR functions, including recruitment, onboarding, employee relations, and performance management. Knowledge of HR policies, employment legislation in Ontario, and best practices in compliance and workplace standards. Strong organizational and time management skills to handle multiple HR tasks and maintain accurate records. Effective written and verbal communication skills, with the ability to interact professionally with staff at all levels. Proficiency with HRIS or HR-related software, and comfort working with Microsoft Office or similar tools. Demonstrated ability to manage confidential information with discretion and sound judgment. Post-secondary education in Human Resources, Business Administration, or a related field; CHRP/CHRL designation or progress toward it is an asset. Previous HR experience in a customer-focused or service-oriented environment is considered an advantage.

The HR Generalist manages day-to-day HR activities including recruitment, onboarding, and employee lifecycle processes for the North York location. The role also involves administering policies, coordinating payroll and benefits, and supporting performance management and compliance.

Candidates need experience in core HR functions and knowledge of Ontario employment legislation. A post-secondary degree in HR or Business is required, and a CHRP/CHRL designation is considered an asset.

• Time managementPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Full-cycle Recruitment
• Onboarding
• Employee Relations
• Performance Management
• HR Policy Administration
• Payroll Coordination
• Benefits Administration
• Employment Legislation
• HRIS
• Microsoft Office
• Confidentiality
• Time Management

• Human Resources
• Administrative
• Security & Safety

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available