Assistant Operations Manager

Job summary

The Fulfillment & Logistics Operations Manager leads warehouse, inventory, and fulfillment operations to ensure safe, efficient, and compliant daily execution. This role involves managing teams, optimizing resource allocation, and driving continuous improvement initiatives to meet business objectives.

Job details

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Position Summary The Fulfillment & Logistics Operations Manager is responsible for leading warehouse, inventory, and fulfillment operations across facilities such as CFS, CY, inland depots, bonded warehouses, and other managed locations. This role combines operational leadership with people management, ensuring safe, efficient, and compliant execution of daily activities while driving productivity, service excellence, and business objectives. The position oversees workforce planning, resource allocation, team development, and continuous improvement initiatives to optimize operational performance and customer outcomes. Key Responsibilities * Lead warehouse, inventory, and fulfillment operations to ensure safe, efficient, and compliant execution of daily activities. * Manage and develop teams through hiring, coaching, mentoring, performance management, and employee engagement. * Establish operational priorities, allocate resources, and coordinate workflows to meet service, productivity, and quality targets. * Drive operational excellence through process improvement initiatives, policy implementation, and best practice adoption. * Monitor performance metrics and operational results, taking corrective actions to achieve business objectives. * Resolve operational challenges by applying sound judgment, evaluating alternatives, and implementing effective solutions. * Support business plans and strategic objectives while fostering a culture of safety, accountability, and continuous improvement. Qualifications * Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field; equivalent industry experience may be considered. * Several years of progressive experience in logistics, warehousing, fulfillment, or supply chain operations. * Previous experience leading frontline or supervisory teams in a warehouse or distribution environment. * Demonstrated experience managing operational performance, workforce planning, and resource allocation. * Strong understanding of warehouse safety, compliance, and operational best practices. Skills * People leadership, coaching, and talent development * Warehouse, inventory, and fulfillment operations expertise * Workforce planning and resource management * Performance management and productivity improvement * Operational problem-solving and decision-making * Continuous improvement and process optimization * Effective communication and cross-functional collaboration * Customer-focused mindset with strong business acumen * Ability to prioritize and execute in a fast-paced environment * Proficiency with warehouse management systems (WMS) and operational reporting tools Company Benefits: * Medical * Dental * Vision * RRSP + Company Match * Employee Assistance Program * Paid Time Off * Flexible Work Schedules (when possible) * And more! Pay Range: $65,000k - $72,000k Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com [accommodationrequests@maersk.com].

What you’ll do

The Fulfillment & Logistics Operations Manager leads warehouse, inventory, and fulfillment operations to ensure safe, efficient, and compliant daily execution. This role involves managing teams, optimizing resource allocation, and driving continuous improvement initiatives to meet business objectives.

Requirements

Candidates should possess a bachelor's degree in a relevant field or equivalent industry experience, along with several years of progressive experience in logistics or warehousing. Demonstrated success in leading supervisory teams and managing operational performance is required.

Benefits

• Medical • Dental • Vision • RRSP • Company Match • Employee Assistance Program • Paid Time Off • Flexible Work Schedules

Listed skills

• Continuous Improvement · Preferred
• Process Optimization · Preferred
• Operational Problem Solving · Preferred
• Warehouse operations · Preferred
• People leadership · Preferred
• Decision Making · Preferred
• Coaching · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• People leadership
• Coaching
• Talent development
• Warehouse operations
• Inventory management
• Fulfillment operations
• Workforce planning
• Resource management
• Performance management
• Productivity improvement
• Operational problem-solving
• Decision-making
• Continuous improvement
• Process optimization
• Warehouse management systems
• Business acumen
• Business Metrics
• Cross-Functional Collaboration
• Solutions Support
• Workplace Inclusivity
• Policy Implementation
• Operational Performance Management
• Strategic Objectives
• People Management
• Supply Chain
• Accountability
• Productivity Improvement
• Workflow Management
• Business Objectives
• Effective Communication
• Resilience
• Business Operations Management
• Talent Development
• Logistics
• Business Acumen
• Decision Making
• Customer Service
• Continuous Improvement Process
• Employee Engagement
• Performance Management
• Warehousing
• Leadership
• Problem Solving
• Mentorship
• Warehouse Management Systems
• Operational Excellence
• Operations Management
• Operational Reporting
• Operations
• Performance Metric

Job areas

• Logistics
• Management & Leadership
• Transportation
• Manufacturing
• Assistant Operations Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers