Rq11538, Rq11539 and RQ11541 - UX Designer - Senior

Job summary

Design and iterate on user-friendly interfaces and digital product experiences, using research, interviews, surveys, and user testing to inform sitemaps, user flows, journey maps, wireframes, mockups, and prototypes. Lead UX projects and stakeholder workshops, collaborate with developers, QA specialists, and business stakeholders, and deliver designs suited to a range of devices and interfaces.

Job details

RQ11541 - UX Designer - Senior Closing Date/Time: 2026-10-09, 12:00 p.m. EST. Must Have: Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users Experience with Figma, Canva and similar tools Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals. Nice to have: Prior OPS/Public sector exp Exp with Ontario Service Design Exp with UI/UX would be ideal (wireframing, Surveys, Questionaires, consultation, research) Start Date 2026-09-21 End Date 2027-10-01 Organization Government Services Integration Cluster # Business Days 283.00 Max Extension Term(s) 1 Time UX Designer Responsibilities •Create effective, user friendly and visually appealing interfaces. •Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing. •Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required. •Take a user-centered design approach and rapidly test and iterate the designs. •Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes General Skills •Relevant experience creating GUI designs based on user interaction and performance •Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications •Proficiency with design and prototyping tools •Thorough understanding of the limitations and appropriate use of web development technologies •Experience in designing online programs with emphasis in the emotional aspects of human experience •Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences •Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing •Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces •Experience facilitating the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces •Experience identifying design problems and devising elegant solutions •Experience making strategic design and user-experience decisions related to core, and new, functions and features •Experience gathering user feedback to configure existing interfaces •A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience General Skills (55%): Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users Managing end-to-end user research from recruiting to synthesis. Proficiency with design and prototyping tools Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Experience with Figma, Canvas and similar tools Communications Skills (30%) Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments. Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders. Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals. Demonstrated experience within a collaborative team working at different levels. Desirable Skills: (10%) Knowledge of accessability testing Ability to work with Ontario Design system Knowledge of digital service standard. Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements Prior Public Service/OPS experience: (5%)

What you’ll do

Design and iterate on user-friendly interfaces and digital product experiences, using research, interviews, surveys, and user testing to inform sitemaps, user flows, journey maps, wireframes, mockups, and prototypes. Lead UX projects and stakeholder workshops, collaborate with developers, QA specialists, and business stakeholders, and deliver designs suited to a range of devices and interfaces.

Requirements

Candidates need relevant experience designing web and mobile applications as a UX, UI, or interactive designer, along with the ability to lead UX projects, workshops, and alignment sessions. They should be proficient with design and prototyping tools such as Figma and Canva, experienced in end-to-end user research and cross-functional collaboration, and knowledgeable about accessibility and web development constraints.

Listed skills

• UX design · Preferred
• UI design · Preferred
• Wireframing · Preferred
• Figma · Preferred
• Canva · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• UX Design
• UI Design
• User Research
• User Interviews
• Surveys
• Wireframing
• Prototyping
• Figma
• Canva
• User Testing
• Accessibility
• WCAG 2.1 AA
• Stakeholder Workshops
• Cross-Functional Collaboration
• Responsive Design
• Ontario Design System

Job areas

• Art & Design
• Technology
• Government & Public Sector

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