SAP FI Support

Job summary

Provide L2/L3 production support for SAP FI processes, focusing on troubleshooting job failures, interface issues, and month-end close activities. Perform root cause analysis and financial reconciliations to ensure operational stability across Finance applications and third-party integrations.

Job details

Job Title: SAP FI Support Location: Toronto, ON (4x onsite a week) Employment Type: Contract Pay Rate: CAD$55/HR INC Interview Type: Face 2 Face (Onsite Interview Only) Seeking an experienced SAP FI Production Support Consultant to support critical Finance operations across Accounts Payable AP General Ledger GL Fixed Assets FA ProcuretoPay P2P processes and HR Finance integrations Concur Coupa and EDI systems The role requires strong production support troubleshooting reconciliation and root cause analysis skills along with the ability to work closely with Finance business users and technical teams Required Skills 5 years of handson SAP FI production support experience with strong expertise in Accounts Payable AP General Ledger GL Fixed Assets FA ProcuretoPay P2P Banking and Financial Reporting processes Strong troubleshooting and incident management skills with the ability to investigate and resolve production issues posting errors batch job failures interface issues and monthend close problems Expertise in financial reconciliations transaction analysis and root cause analysis RCA to identify discrepancies determine issue sources and implement permanent solutions Experience supporting Finance integrations and interfaces including Concur Coupa EDI middleware platforms file transfers IDocs and external financial applications Strong knowledge of Finance and Accounting processes including financial controls periodend close activities payment processing asset accounting and reporting requirements Ability to monitor and support batch processing environments including job scheduling job dependency analysis file transfer management and coordination with infrastructure BASIS and mainframe teams Excellent analytical and stakeholder management skills with the ability to collaborate effectively with Finance business users technical teams vendors and crossfunctional support groups Experience working in complex enterprise support environments with exposure to ITILbased Incident Problem Change Management processes and a strong focus on operational stability service excellence and business continuity Preferred Experience SAP FI Certification Experience in Banking Financial Services or other large enterprise environments Knowledge of SAP integration technologies IDocs interfaces and middleware platforms Familiarity with ITILbased support models Key Responsibilities Provide L2L3 production support for SAP FI processes and Finance applications Investigate and resolve job failures interface issues batch processing errors and monthend close issues Support and troubleshoot processes across Accounts Payable AP General Ledger GL Fixed Assets FA ProcuretoPay P2P processes Third party integrations Concur Coupa and EDI systems etc Banking and Financial Reporting Perform root cause analysis RCA and drive permanent resolution for recurring issues Analyze financial and transactional data to identify discrepancies and processing failures Perform reconciliations between SAP upstreamdownstream applications and external systems Support and troubleshoot Finance integrations involving SAP middleware file transfers and external applications Collaborate with business teams technical teams and vendors to resolve production issues Monitor critical financial batch jobs and ensure timely issue resolution Key Success Factors Ability to quickly diagnose and resolve production issues Strong business acumen to communicate effectively with Finance stakeholders Excellent analytical reconciliation and root cause identification skills Ownership mindset with a focus on operational stability and business continuity Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

What you’ll do

Provide L2/L3 production support for SAP FI processes, focusing on troubleshooting job failures, interface issues, and month-end close activities. Perform root cause analysis and financial reconciliations to ensure operational stability across Finance applications and third-party integrations.

Requirements

Requires at least 5 years of hands-on SAP FI production support experience with expertise in AP, GL, FA, and P2P processes. Candidates must have strong troubleshooting skills and experience supporting integrations with tools like Concur, Coupa, and EDI.

Listed skills

• Incident Management · Preferred
• Financial Reconciliation · Preferred
• Financial Reporting · Preferred
• Root Cause Analysis · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• SAP FI Production Support
• Accounts Payable
• General Ledger
• Fixed Assets
• ProcuretoPay
• Financial Reconciliation
• Root Cause Analysis
• Incident Management
• Concur
• Coupa
• EDI
• IDocs
• Batch Job Monitoring
• ITIL
• Stakeholder Management
• Financial Reporting

Job areas

• Technology
• Finance & Accounting
• Consulting
• Software
• Customer Service & Support

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