Brand Representative - Vaughan Mills, Abercrombie & Fitch

Job summary

Engage customers with attentive service and styling guidance to enhance the store experience. Maintain visual standards through product replenishment and manage checkout and omni-channel order operations.

Job details

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. What You’ll Do Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories. Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met. Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience. Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What you’ll do

Engage customers with attentive service and styling guidance to enhance the store experience. Maintain visual standards through product replenishment and manage checkout and omni-channel order operations.

Requirements

Seeking an entry-level individual who enjoys connecting with customers and maintaining a well-presented retail environment. Must be able to handle sales floor maintenance and efficient cash wrap operations.

Listed skills

• Customer service · Preferred
• Cash handling · Preferred
• Sales · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Styling Guidance
• Product Replenishment
• Visual Merchandising
• Cash Handling
• Omni-channel Fulfillment
• Sales
• Inventory Management

Job areas

• Retail
• Customer Service & Support
• Sales