Administrative Assistant

Job summary

The role serves as the primary client contact, managing communications, appointments, and concierge requests. It also involves maintaining accurate client records and providing general administrative and operational support to enhance team efficiency.

Job details

Our client is seeking a detail-oriented Administrative Assistant with strong organizational and communication skills, experienced in managing client documentation, prioritizing correspondence, and supporting fast-paced office operations. Adept at delivering exceptional client service while maintaining accuracy and efficiency. Immediate Vacancy $43K to $50K + benefits below What is in it for you? - Inclusive benefits package. - Company matching Group RRSP. - Vacation time increase with years of service. - Unique team-focused culture. - Birthday and anniversary lunches. - Professional Development opportunities. Responsibilities: - Act as the primary client contact by coordinating appointments, managing communications, preparing meeting materials, and delivering exceptional client service. - Support client concierge and lifestyle requests, including travel arrangements, reservations, gift procurement, and special projects. - Coordinate client events and meetings, including logistics, RSVP tracking, catering, room setup, note-taking, and follow-up actions. - Maintain accurate client records, process documentation, and liaise with carriers, institutions, and service providers to support account administration. - Provide administrative support through reporting, data entry, document management, calendar coordination, and preparation of meeting packages and correspondence. - Identify process improvements and provide general operational support to enhance team efficiency and client experience. Qualifications: - Post-secondary education and at least one year of administrative experience preferred. - Strong organizational, multitasking, time-management, problem-solving, and attention-to-detail skills. - Excellent verbal and written communication skills with a professional, client-focused approach. - Ability to work independently, manage confidential information, and exercise sound judgment. - Experience with client-facing activities, event coordination, concierge services, CRM systems, or client databases is an asset. - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, and Copilot) and comfort working in a paperless environment. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role. AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/

What you’ll do

The role serves as the primary client contact, managing communications, appointments, and concierge requests. It also involves maintaining accurate client records and providing general administrative and operational support to enhance team efficiency.

Requirements

Candidates should have post-secondary education and preferably at least one year of administrative experience. Proficiency in Microsoft Office Suite and strong organizational and communication skills are required.

Benefits

• Inclusive Benefits Package • Company Matching Group Rrsp • Vacation Time Increase • Birthday And Anniversary Lunches • Professional Development Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• CRM Systems · Preferred
• Data entry · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Service
• Calendar Coordination
• Event Coordination
• Document Management
• Data Entry
• Time Management
• Problem Solving
• Microsoft Office Suite
• CRM Systems
• Travel Arrangements
• Meeting Coordination
• Professional Communication

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting