Basin Glacial Waters - Lounge Server

Job summary

The lounge server will provide elevated food and beverage offerings to guests while ensuring a welcoming environment and high-quality service. Responsibilities include managing inventory, processing orders through the POS system, and maintaining the cleanliness of the facility.

Job details

Company Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! Job Description Our BASIN Glacial Waters will provide elevated food and beverage offerings to patrons of the facility providing not only unique culinary experiences, but a range of Beverages tailored to complete our guests journey towards wellness. Our team will be highly regarded at the hotel and considered to be a key factor for the overall guest experience of this brand new facility. Together, let’s turn Moments into Special Memories. Position Type: Permanent Start Date: October 2026 Pay Rate: $20.05/hour Job Duties Include: Take guest orders and prepare them to their preferences Monitor inventory of supplies, ensuring everything is restocked as needed. Engage with guests to create a welcoming environment, handle complaints, and ensure satisfaction. Work closely with our culinary team on offerings and ensuring quality and presentation is exceeded Keep the Food and Beverage areas clean, including equipment and countertops. Ensure accurate ordering in Micros POS system Qualifications Alberta ProServe Certificate required Minimum 6 months’ food and beverage experience Ability to constantly stand and walk throughout shift Frequent lifting and carrying up to 20 lbs Occasional kneeling, pushing, pulling, lifting You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Additional Information Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability) Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

What you’ll do

The lounge server will provide elevated food and beverage offerings to guests while ensuring a welcoming environment and high-quality service. Responsibilities include managing inventory, processing orders through the POS system, and maintaining the cleanliness of the facility.

Requirements

Candidates must possess an Alberta ProServe Certificate and have at least 6 months of food and beverage experience. The role requires the physical ability to stand, walk, and lift up to 20 lbs, with availability to work flexible shifts including holidays and weekends.

Benefits

• Subsidized staff accommodation
• Complimentary meal per shift
• Medical insurance
• Vision insurance
• Dental insurance
• Mental health support
• Orthodontics coverage
• Fertility drugs coverage
• Gender affirmation coverage
• Defined contribution pension plan
• Employee travel program
• Mountain explorer travel program

Listed skills

• Customer service · Preferred
• Inventory management · Preferred
• Food safety · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food and beverage service
• Customer service
• Inventory management
• Micros POS system
• Culinary collaboration
• Food safety
• Communication
• Problem solving
• Attention to detail
• Inventory Monitoring
• Service Standards
• Mental Health
• Cleanliness
• Customer Service
• Food Safety And Sanitation
• Inventory Control
• Inventory Management
• Problem Solving
• Orthodontics
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Lounge Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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