Event Sales & Services Coordinator

Company Description As an Event Sales & Services Coordinator, you’ll play a vital role in ensuring the success of both external client events and internal team initiatives. Your day-to-day will include assisting with event planning, coordinating with various departments, and supporting the execution of internal celebrations and activities that bring our team together. Job Description Why work for Fairmont Pacific Rim? Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world! A competitive salary, starting from $67,000.00 per annum Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments Complimentary work meal through our Colleague Dining Program Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler Travel reimbursement program for a TransLink monthly pass Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program Opportunities to participate in sustainability, charity, and community engagement initiatives. Access to world-class training, leadership programs, and career development opportunities across a global network. Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same. Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties. What you will be doing: Consistently offers professional, engaging and friendly service Prepare contracts, proposals and perform general office duties Assist with the coordination of projects, reports and plans Assist in qualifying leads, entering bookings in Opera and directing to the appropriate Event Sales & Services Manager Respond to sales leads and questions from clients on behalf of Director/Manager Build bookings in Opera to hold rooms and meeting space, ensuring accuracy Place amenity tickets as requested Create and distribute custom amenity cards for site inspections stay Regular sales office reception coverage, including answering sales hotline and managing RFP inbox Perform “Buddy Tasks” as needed from Regional Sales Managers and Coordinators at other properties, such as arranging site inspections and completing file turnover and distribution Send booking requests to in house reservations for site inspections & Fams Keep records of Managers/Directors monthly revenue booked and track activities completed Assist with preparation and follow-up of sales trips Assist with significant account marketing relationships Ensure a timely and efficient response to general inquiries received Coordinate with other departments within the hotel to ensure distribution of important information Assist with generating sales in group & event bookings Maintaining accurate and complete sales production records; prioritizing sales tasks based on revenue goals and deadlines Organizing and assist with conducting site inspections with clients and travel advisors and hosting FAMs Work very closely with various departments to ensure guests have a flawless stay and customize their special requests while meeting all brand standards Other duties as assigned Qualifications Your experience and skills include: Computer literacy is a must, preferably with knowledge of Microsoft Office programs and Opera 2 years’ experience in a Sales Office is an asset Minimum typing speed of 50 wpm is preferred Strong clerical skills with a demonstrated eye for detail Self-starter, strong initiative, ambitious, internally motivated Exceptional communication and interpersonal skills A passion for Guest Service and a desire to be a part of a driven team Hospitality/Hotel Administration Post Secondary degree or diploma will be an asset Ability to meet deadlines in a fast paced environment Team player with strong initiative Additional Information Your team and working environment: Adapts to change with ease and is able to handle many tasks simultaneously Must be flexible with work hours to correspond with Department, guests & business demands. Performs any and all other tasks which are assigned by management If you thrive in a fast-paced, visually driven environment and enjoy turning moments into special memories, this team will give you the space, support, and inspiration to do your best work. Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

The coordinator will assist with event planning, contract preparation, and lead qualification while maintaining accurate sales records in Opera. They will also coordinate with various departments to ensure flawless guest experiences and support internal team initiatives.

Candidates should have at least 2 years of experience in a sales office and proficiency in Microsoft Office and Opera software. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are essential.

• Health insurance • Paramedical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Company-matched pension plan • Group Registered Retirement Savings Plan • Complimentary hotel stays • Colleague dining program • Food and beverage discount program • Travel reimbursement program • Career development opportunities • World-class training

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Event planning
• Contract preparation
• Proposal writing
• Opera software
• Microsoft Office
• Sales lead qualification
• Customer service
• Communication
• Interpersonal skills
• Clerical skills
• Attention to detail
• Time management
• Data entry
• Relationship management
• Problem solving
• Site Inspection
• Contract Preparation
• Travel Reimbursements
• Self-Starter
• Record Keeping
• Ability To Meet Deadlines
• Hotel Management
• Clerical Works
• Customer Service
• Computer Literacy
• Content Creation
• Event Planning
• Sales
• Leadership
• Marketing
• Interpersonal Communications
• Lead Generation
• Office Procedures
• Regional Sales
• Request For Proposal
• Typing
• Coordinating
• Reservations

• Hospitality
• Sales
• Administrative
• Customer Service & Support
• Food & Beverage
• Event Services Coordinator
• Sales Coordinator
• Clerical Support Workers Not Elsewhere Classified
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week